Chief Nursing Officer / Director of Nursing

Job Description

Job Description

Join a team where your growth, success, and impact are at the heart of our mission. At PureHealth, we're not just building careers; we're nurturing lifelong journeys of professional and personal development. We're committed to taking care of our community, providing unparalleled care and making a meaningful impact like nowhere else. Be part of a team that's dedicated to making a real difference in the lives of those we serve.

Unmatched Benefits & Perks:

• Tuition Reimbursement and Professional License Renewal Reimbursement
• Free CEUs
• 401k Plan
• Rewards and Recognition via CareHeroes Program (Gift Cards for Great Performance!)
• Flexible Scheduling
• Professional Career Growth

Join our team and grow with us!

Position Summary
The Chief Nursing Officer plans, organizes, develops, and directs the overall operation of the Nursing department within his/her designated facility in order to ensure the highest degree of quality customer care. CNO will participate in achievement of the facility nursing program by providing expertise as an educator, consultant, facilitator, researcher, change agent and leader. CNO will serve as the primary role model of professional behavior and promote a professional nursing climate.

Essential Duties and Responsibilities

1. Assures nursing organizational structure supports clinical and administrative standards and goals that will enable the facility to achieve its mission and ongoing survey readiness and regulatory compliance
2. Organizes, directs, and administers the nursing department service and customer satisfaction in order to provide the level of care required by current federal, state and other regulations nursing standards
3. Remains knowledgeable about the facility customers and their conditions through mechanisms such as making daily rounds and discussion with DOC and Unit Managers. CNO will promote customer centered care with nursing team
4. Providing leadership to nursing management team that will enroll their support, create ownership of goals and have them actively participate in decisions that impact the facility and ensure quality outcomes
5. Promotes an environment where customers’rights are protected and customers are free from abuse and neglect
6. Developing organizational customer care programs that describe how nursing care is assessed, delivered and evaluated
7. Establishing standards for nursing practices and maintain authority, accountability and responsibility for nursing services
8. Maintains continuing quality assessment and improvement analysis and evaluation of nursing care delivery and communicates with CEO & CCO on the activities/issues of nursing customer service items
9. Plans and recommends to CEO & CCO new units or equipment, or modification thereto, needed to provide customer care
10. Developing and managing the nursing services budget and ensuring sufficient number of qualified staff to assess customer needs
11. Assures effective recruitment and retention plans exist and participates in their implementation
12. Guiding, implementing and ensuring achievement of nursing goals and facilitating the completion of departmental team member performance reviews
13. Attending meetings as needed, to include care planning and other mandatory meetings to help promote, develop and foster a positive work environment
14. Drive excellent communication with nursing team, Unit Managers, and other departments; holds meetings as needed to review goals and address areas of improvement opportunity
15. Recommends the modification, addition, or deletion of personnel policies to insure reasonable hours and acceptable working conditions to provide excellent customer care and satisfaction
16. Encourages and facilitates the professional advancement of team members by affording opportunities for further education and experience
17. Recommends,supports, and participates in education services, programs of education, and training, including orientation of new nursing team members
18. Ensures clinical competency of all nursing staff. Oversees Staff Educator to assure clinical competencies during the hiring process and annually in accordance with state and federal regulations
19. Participates and/or leads committees or workgroups as deemed necessary and/or requested by Administration
20. Communicates and collaborates with the clinical team(Medical Director, Asst. Medical Director, Nurse Practitioners) ancillary and service department

Competencies

• Hosts and/or participates actively in meetings; makes meaningful contributions
• Takes charge of people/events; assumes leadership in a positive way and treats all team members with fairness and respect
• Provides clear, objective and timely feedback to employees
• Creates enthusiasm for team effort; is an effective team builder; sets a model for teamwork that encourages common goals
• Uses all available and appropriate resources, including team members
• Interacts frequently with customers; takes initiative to inquire about customer needs and opinions and effectively manages concerns
• Encourages and develops customer service skills in employees
• Able to prioritize work. Sets realistic deadlines for self and others and ensures deadlines are met; delegates as needed
• Presents ideas and information in a concise, well organized manner
• Manages as if it were his/her own business, keeps up to date with best practices and new developments
• Makes informed decisions within the scope of responsibility
• Sets precise, measurable goals that are realistic, challenging and compatible with company goals; demonstrates actions to meet those goals
• Is progressive in outlook; initiates new approaches and ideas; offers creative and effective solutions
• Receptive and open to new ideas; Empowers and supports employees to make decisions
• Takes responsibility for his/her own training and development; follows up and integrates training when appropriate
• Listens; concentrates on information presented; takes action
• Observes early signs of changing conditions; responds effectively
• Ensures new employees are fully trained on all aspects of the job
• Identifies promotable employees and provides necessary training 
• Ability to understand and manage budget within scope of job role

PureHealth Culture
PureHealth is a high performance, collaborative environment, propelled by our Teams of Excellence (T.O.E.) Program. The expectation for each team member is to engage as a trailblazer in our complex and dynamic organization by adding value and support to fellow team members.

WorkEnvironment
This job operates in a post-acute setting. This role requires regular walking to various locations around the facility. This role also routinely comes into contact with patients who may have contagious illnesses. Team member is expected to adhere to facility’s no-smoking policy.

Physical Demands
While performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, and stooping all day. The employee must frequently lift and/or move items over 60 pounds. Position Type and Expected Hours of Work
This is a position in a post-acute setting that is open 24 hours a day, 365 days a year. Weekend and holiday shifts will be required.

Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

HIPAA
Team members are required to adhere to policies and procedures implementing HIPAA requirements for the privacy and security of protected health information. Team member are permitted to use and/or disclose only minimum amount of Protected Health Information necessary to complete assigned tasks. Reports all suspected violation of company’s HIPAA policies or procedures to facility CEO.

Knowledge, Skills and Abilities

1. Interpersonal skills necessary in order to provide effective leadership of subordinates maintain a variety of internal and external contacts, and work cooperatively with a variety of facilities, managers, executives, and staff
2. Analytical abilities necessary in order to evaluate delivery of care systems and nursing results; respond to deficiencies by identifying and implementing appropriate corrective action; develop and administer sound policies, procedures and budgets; and organize and oversee work of subordinates
3. Skilled in directing and motivating nursing team members
4. Knowledge of training techniques for clinical team members
5. Ability to maintain confidentiality
6. Skilled in work assessment
7. Ability to communicate effectively with internal and external customers at all levels of the organization
8. Proficient computer and Microsoft Application skills. Must have an ability to learn new systems
9. Ability to work with a culturally diverse resident and employee population
10. Must have positive communication skills and demonstrated adequate maturity and patience
11. Proficient in the English language. Excellent communication (verbal and written), customer service and interpersonal skills
12. Must have strong organizational skills with attention to detail, as well as strong leadership skills
13. Must be able to successfully prioritize workload, demonstrate initiative, and analyze situations to make sound decisions based on available data
14. Ability to maintain a calm, professional demeanor under pressure
15. Self-directing with the ability to work with minimal direct supervision

RequiredEducation/Experience

• College/University Degree in Nursing, Healthcare Management, Business or other related field
• Graduate of accredited School of Nursing
• A minimum of seven (7) years of progressive nursing experience
• A minimum of four (4) years’ experience in a nursing leadership role

RequiredLicenses/Certifications

• Valid State RN License
• Valid CPR Certification

PreferredEducation/Experience

• A minimum of 10 years of progressive nursing experience
• A minimum of seven (7) years’ experience in a nursing leadership role