Collections Specialist

Collections Specialist-On Site

ServiceMaster by T.A. Russell is a trusted leader in water damage restoration, fire and smoke cleanup, mold remediation, and reconstruction services throughout southern California. We are seeking an experienced Collections Specialist to help strengthen our accounts receivable process and improve cash flow. If you thrive in a fast-paced environment, enjoy problem-solving, and have experience collecting payments from insurance carriers, TPAs, commercial accounts, or customers, we would love to hear from you.

What You'll Do:

• Manage aging accounts and collection efforts
• Work directly with insurance adjusters and TPAs
• Research and resolve billing discrepancies
• Partner with operations teams to obtain supporting documentation
• Reduce outstanding receivables and improve collection timelines
• Maintain accurate account records and follow-up notes

What We're Looking For:

• 5+ years of collections experience
• Strong communication and negotiation skills
• Experience in restoration, construction, healthcare, or insurance collections preferred
• Excellent organization and attention to detail
• Proficiency with Microsoft Office
• Experience working with Quickbooks

Compensation: $25.00 - $28.00 per hour

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Built on a foundation of great brands and employees with a passion for service, our vision is to be the leading provider of essential services through empowered people, world-class customer service and convenient access. By joining ServiceMaster, you'll be part of a talented network of employees with a shared vision.

Our environment is a diverse community where successful people work together to achieve common goals.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The ServiceMaster Company, LLC.