Continuing Education Registration and Records Clerk

Continuing Education Registration and Records Clerk Job Title: Continuing Education Registration and Records Clerk Location: Washington, NC Employment Type: Full Time Salary: $31,320 - $33,500 (based on the College’s salary plan and commensurate with relevant education and work experience.) Responsibilities Meet, greet, and put visitors of the Division of Continuing Education and the College at ease by answering questions and responding to any questions regarding services. Maintain a neat and tidy foyer and registration area within BCCC Building 8. Receive all incoming calls to the Division of Continuing Education, answer questions, forward calls, or take messages as necessary. Act as cashier for class registrations and course fees; verify cash at the beginning and end of each shift, complete cash reports, and prepare bank deposits at the end of shift. Open BCCC Building 8 daily by checking all classrooms and meeting rooms to ensure technology and equipment is in working order and that rooms are clean and organized; report any problems to the appropriate employees (IT, maintenance, custodial, etc.). Maintain schedules and calendars for room usage in Building 8 and other areas of Continuing Education and for Continuing Education vehicles. Process all mileage logs and fuel receipts for Continuing Education vehicles. Process registration for Continuing Education courses, requests for transcripts, and completion certifications. Provide clerical support functions for including making copies, running reports, faxing, and mail distribution. Maintain student, instructor, and staff confidentiality; consistently monitor work area to ensure instructor and student data is being protected according to Family Education Rights and Privacy Act (FERPA) regulations; participate in annual FERPA training. Serve as the BCCC Campus Security Authority representing the Division of Continuing Education with the BCCC Police Department and act as that point of contact. Assist Registration and Records department with internal reports, data management, and course audits as needed. Multi-task, prioritize, and manage time effectively, adapting and responding to changing work situations and environments in a positive manner. Identify and improve upon internal work‑flow procedures in an effort to provide improved customer service to Continuing Education customers, both internal and external. Serve on college committees as requested. Participate in professional development activities designed to enhance job skills and knowledge, as agreed upon by the employee and supervisor. Interact with students, the public, the community, and co‑workers in a cooperative, courteous and professional manner. Comply with the College’s policies and procedures. Perform related duties and responsibilities, as assigned by supervisor. Qualifications Completion of an Associate degree or substantially equivalent advanced diploma in a related field from a regionally accredited institution. One year of clerical experience. Intermediate experience with Microsoft Office Word, Outlook, and Excel. Prior experience working in a Community College setting, preferably in Continuing Education (Preferred). 2+ years of clerical experience (Preferred). National Career Readiness Certification (NCRC) (Preferred). Other Information FLSA Classification: Non-Exempt Estimated hours per week: 39 hours per week #J-18808-Ljbffr