Insurance Team Lead

Insurance Dept Team Lead Revco Solutions Inc provides best-in-class Revenue Cycle management to Hospital and Physician Service clients. The Insurance Dept Team Lead provides day-to-day operational guidance by answering employee questions, client communication, and training. Major Areas Of Responsibility Manage and audit client specific tasks using process specific methods. Manages instructional account and workflow processes. Assists supervisor with department projects such as prepare daily reports, quality and production tracking, and time audit reports. Conducts new hire and on the job training and mentoring new hires, including completion of all necessary tracking, progress, and status reports. Meets with management to identify areas of opportunity in insurance specialist performance. Provides information regarding problems with accounts or personnel issues. Understands and follows company policies. Answer accounts/inventory questions from reps and research to find answers and solutions. Assist with computer issues (client systems, company systems, payer websites) and opens IT Help Desk Tickets as needed. Corresponds with and handles clients professionally as needed and directed by management. Identifies and keep up to date work instructions. Help to improve employee engagement and enrich employee morale. Other client specific daily tasks will be assigned as needed. Requirements Extensive experience with Insurance Claims, Billing, and Insurance Follow-Up. Detail oriented and correspond professionally. Must have Anthem BCBS experience. Salary Description $20-22/hr. Revco Solutions