Catering Services Worker Lead - Cleveland State University Management Fee

Catering Services Worker Lead

The Catering Service Worker Lead is responsible for supervision and support in planning catering events of varying sizes and levels in both central and satellite locations. Ensures that all catering brand standards and initiatives are consistently achieved.

Compensation: The hourly rate for this position is $17.00. Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works.

Job Responsibilities:

• Develops and is accountable for a safety culture that creates a work environment where no one gets hurt.
• Directly supervises catering operations including coordination of staff and rental equipment, set-up, preparation, service, and break down of catered foods, beverages, and events of varying size and complexity.
• Booking of events, selecting and costing menu items, and pricing as needed.
• Assists with hiring, discipline, and performance reviews.
• Coordinates activities with other internal departments.
• Participates in management team meetings.
• Interfaces with vendors and key service users within client organization.
• Facilitates external customer relations; represents Aramark and the client at any and all meetings and events.
• Ensures that appropriate sanitation, organization, and safety standards are met through the use of checklists, hands-on supervision, and follow-up.
• Participates in all catering training programs; helps to develop and implement training programs for hourly, part-time, and student employees.
• Aids in implementation and adherence to all Aramark OpX Catering initiatives and guidelines.

Qualifications:

• Minimum of two years operational experience in a hotel/banquet setting required.
• Prior experience with booking of events preferred.
• This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective equipment (PPE).

About Aramark:

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.