Event Sales Manager

Event Sales ManagerAs the Event Sales Manager, you will report to the Senior Sales Manager and National Director of Sales, with overall accountability to the VP of Event Sales & Business Development. While you will collaborate with the operations team to ensure seamless event transitions, the primary focus is seeking new sales opportunities, consulting with clients on all event details to ensure smooth execution, managing revenue documentation, and maintaining accurate financial records.Your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go:Positive attitude and passion for making people smile, and truly enjoy their experience.Value for high quality food and beverage, and appreciation for the technique associated with production.Sense of adventure and engaging energyAbility to communicate effectively with team members, both BOH and FOH, Management, and Community.What you'll be doing:The duties include, but are not limited to, the following:Develop, plan, and sell events, aiming to exceed monthly and annual sales objectivesCreate and implement sales initiatives and strategies to meet and surpass KPI standardsEstablish and nurture relationships with repeat clients through regular outreach and follow-upsIdentify new business opportunities through proactive outbound effortsBuild and maintain relationships with local DMCs, event planners, CVBs, and hotelsCollaborate with the National DOS and GM on sales and marketing initiativesMaximize revenues using upselling techniques and strategic sales approachesEnsure accurate and timely weekly and monthly financial reporting. Analyze financial variances and initiate corrective actions as neededProvide timely proposals tailored to client needs, including menu selections, beverage preferences, and overall event planningSchedule and execute site tours, ensuring clients receive comprehensive and engaging experiencesUnderstand FOH and BOH operational procedures as they relate to eventsOversee the accurate execution of events from start to finish, maintaining strong communication with the venue teamManage time efficiently, handling multiple tasks and adapting quickly to changing prioritiesSpearhead BEO meetings and collaborate staffing schedules with operationsRemain flexible in approach to meet evolving business needs and requirementsDeliver outstanding guest service throughout all stages of the sales process, including post-event follow-ups for repeat business and referralsActively participate in local professional networking events and follow up on leadsBe proficient in POS systems, Tripleseat, Microsoft Office, and WiselyEnsure all events adhere to Punch Bowl Social brand standards and operational excellenceWhat's in it for you:Benefit PackageMedical, dental and vision insuranceHealth Savings Account option – including company HSA contributionFlexible Spending AccountsEmployee Assistance ProgramCompany provided Short Term Disability InsuranceCompany provided Long Term Disability InsurancePaid Time OffVoluntary benefits – LifeLock Protection, Pet Insurance, Accident and Critical Illness offeringsOpportunities for Growth and AdvancementDiscounts on Food, Beverage and ActivitiesOTE: $100,000 - 120,000 annuallyRequirementsWhat we're looking for:Minimum of 3 years in restaurant or hotel event sales, with a proven track record in event-specific salesExperience in event operations (a plus!)Extensive understanding of the market and industry trendsProven experience working in high-volume, fast-paced environments for at least 3 yearsFamiliarity with event operations and the ability to adapt to varying schedules based on event volumeAbility to accommodate and work schedules that align with restaurant and bar volume demandsExcellent verbal and written communication skillsStrong math aptitude for financial reporting and budget managementExperience in managing, leading, and motivating a team of employeesPreferred SkillsDemonstrates a positive attitude and a genuine passion for creating memorable experiences and making people smileWorks effectively in a team environment, contributing to a supportive and collaborative atmosphereValues high-quality food and beverage, with an understanding of and appreciation for the techniques involved in productionExhibits a sense of adventure and energetic engagement in all aspects of the roleCommunicates effectively with team members (both BOH and FOH), management, and the communityDemonstrates strong interpersonal skills, including verbal and written communication, active listening, and follow-up for clarityPossesses strong organizational skills, attention to detail, and the ability to multitask efficientlyAbility to check for understanding and follow up on directions as neededProficient in computer skills, including Excel and WordFamiliarity with CRM and catering software systems; experience with Tripleseat is a bonusWork Environment / Physical Requirements:Must be able to work on-site at venue during weekdays, as this role requires hands-on involvement with daily operations and event coordination.Flexible hours with availability to work evenings, weekends, and holidays as neededAbility to stand and walk for extended periodsGood sense of balance, with the capability to bend, kneel, and lift products weighing up to 50 poundsAbility to remain stationary while working at a computer screen or on the phone for extended periodsAwareness of potential hazards, including slipping and tripping*** Must be 21 years old and over ***