Home Sleep Testing Tech - PAID TRAINING

Neurocare Sleep Medicine

Since 1988, Neurocare has been a leader in the field of sleep medicine. Neurocare has grown into a network of sleep centers throughout New England and Chicago, IL, providing diagnostic sleep testing. Join our expanding team of healthcare professionals for a rewarding career! We're currently seeking a full time team member to work at our Newton location. No experience necessary... paid training!

About the Position

The portable device tech/scheduler serves as a key member of the Home Sleep Testing department, responsible for both the technical support of HST operations and proactive outreach to schedule home sleep studies. This role ensures high-quality patient education, reliable device management, and efficient appointment scheduling to maximize study completion rates and program success.

Primary Duties Consist Of:

• Program and prepare HST devices in alignment with established clinical protocols.
• Conduct patient "teaches," including device application instruction, troubleshooting guidance, and return expectations.
• Upload, review, and verify study data; escalate unscorable or incomplete studies per workflow.
• Clean, disinfect, recharge, and inventory HST devices and associated supplies.
• Assist in monitoring and reducing unreturned device rates.
• Accurately document all device and patient interactions in the EMR/platform.
• Support ongoing quality assurance initiatives within the HST Program.

Education and Experience:

Required:

• High school diploma or equivalent.
• Prior success in a clinical, patient-facing, or scheduling/call outreach role.
• Strong verbal communication and patient education skills.
• Basic proficiency navigating clinical or scheduling software systems.
• Demonstrated reliability, organization, and ability to meet daily targets.

Preferred:

• Previous experience as an HST Technician or within Sleep Medicine.
• Familiarity with NOX, Cadwell, Somnomedics, Wesper, SleepImage, or comparable HST platforms.
• Experience tracking, maintaining, or processing diagnostic equipment.

Benefits:

• Competitive compensation.
• Comprehensive benefits package including Health, Dental, and Vision coverage, plus 100% company-paid Life/AD&D and Long-Term Disability insurance.
• 401(k) plan with employer match.
• Paid Time Off (PTO) and company-paid holidays.

Neurocare, Inc. EOE