Security Guard

Job Description

Job Description

Ensure smiles, safety, and efficient entry for guests ready to dig into the fun! Diggerland USA is America's Only Construction Amusement Park and Water Park where families can Drive, Ride, Soak & Slide. Diggerland USA provides a unique experience for our guests and team members. Dig up the best job under the sun! Love your job while getting on the job training, life skills, and tickets for other amusement parks, chances for a scholarship, flexible schedules, advancement opportunities, and employee only events. Also, discounts on retail, food and beverage, and more!

Security Guards work at multiple locations throughout the park to maintaining a safe and secure environment for our employees, visitors, and property. This role requires a keen attention to detail, exceptional observational skills, and the ability to respond effectively to various situations.

Requirements:

• Meet minimum age requirement of 18 years old to be considered for this position.
• Strong observational skills and attention to detail.
• Excellent verbal communication skills.
• Ability to remain calm and composed in emergency situations.
• Physical fitness and ability to stand, walk, and patrol for extended periods.
• Able to lift and carry heavy objects
• Availability to work various shifts, including nights, weekends, and holidays.

Position Summary:

• Greet, monitor, and screen employees, guests, visitors, and other personnel
• Patrol assigned areas to ensure safety and security.
• Report any suspicious activity, incidents, or breaches of security to the appropriate authorities.
• Conduct regular inspections of buildings, grounds, and security systems.
• Respond promptly to alarms and emergency situations, including medical emergencies, fire alerts, theft, and security breaches.
• Maintain accurate and detailed logs and reports of daily activities, incidents, and observations.
• Interact effectively with employees, visitors, and external stakeholders, providing information and assistance as needed.
• Maintain ride queue lines, sending line jumpers to the back to ensure an efficient boarding process
• Enforce company policies and procedures regarding safety and security.
• Keep unauthorized personnel out of restricted areas
• Escort guests and team members as needed for assistance and protection
• Be willing to assist in other departments as needed
• Helping to maintain a clean and clear working area for guests
• Participate in training sessions and drills to remain current on security protocols and procedures.
• Assist in maintaining the physical security of premises by monitoring surveillance cameras and security systems.
• Provide exceptional customer service while ensuring a safe environment for all.
• Assist in deescalating issues that may arise with guests and team members

Comments

• The duties described above are a general summary and may change as the job advances or issues arise.
• Daily work hours are subject to change throughout the park operating season due to attendance, weather, or unforeseen circumstances.

Diggerland USA is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

2026-02 Guest Services: Security Guard