Facilities Manager

Facilities Manager

About City of Hope,
City of Hope's mission is to make hope a reality for all touched by cancer and diabetes. Founded in 1913, City of Hope has grown into one of the largest and most advanced cancer research and treatment organizations in the U.S., and one of the leading research centers for diabetes and other life-threatening illnesses. City of Hope research has been the basis for numerous breakthrough cancer medicines, as well as human synthetic insulin and monoclonal antibodies. With an independent, National Cancer Institute-designated comprehensive cancer center that is ranked top 5 in the nation for cancer care by U.S. News & World Report at its core, City of Hope’s uniquely integrated model spans cancer care, research and development, academics and training, and a broad philanthropy program that powers its work. City of Hope’s growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and cancer treatment centers and outpatient facilities in the Atlanta, Chicago and Phoenix areas.

Responsible for the day-to-day management of the Plant Operations supervisor and Engineering team members. Assist and ensure the preventative maintenance on all physical plant and building equipment is compliant with internal and external standards. Verify preventive and demand work done by maintenance staff. Responsible for compliance with building life safety, joint commission regulations, OSHA, NFPA, NEC and other similar standards. Additional responsibilities include plant inventory, conducting safety rounds and managing the audio-visual needs of the hospital. Responsible for maintaining and negotiating with all contracted Plant Operations vendors and maintenance suppliers. This will include contract negotiations. Responsible for maintaining relationships with vendors and suppliers and making recommendations on changes when required. Assist leadership in creating department budgets and cost analysis. Provide monthly cost and budget update to leadership.

The successful candidate:

• Lead, coach, and develop maintenance and engineering staff through ongoing feedback and documented career development plans.

• Promote and integrate the organization’s Mission, Vision, Values, and Behaviors (MVVBs) into daily operations and employee engagement.

• Implement lean practices within departmental initiatives and staff workflows.

• Establish, monitor, and report KPIs and departmental goals to leadership.

• Supervise maintenance teams, prioritize workloads, and balance short- and long-term operational needs.

• Manage employee relations, oversee hiring, and ensure a productive, accountable work environment.

• Select, manage, and oversee contractors and vendors for repairs, preventive maintenance, and capital projects.

• Ensure contracted services are performed safely, efficiently, and cost-effectively.

• Conduct regular facility and grounds inspections to ensure compliance with safety, environmental, and regulatory standards.

• Maintain life safety testing records, Joint Commission documentation, EOC plans, and emergency preparedness protocols.

• Report unsafe conditions, system changes, shutdowns, and modifications to leadership and safety officers.

• Develop, maintain, and enforce departmental policies and procedures.

• Assist with annual budget preparation and manage departmental expenses and inventory.

• Optimize equipment performance to reduce utility costs and minimize operational risk.

• Ensure high staff productivity aligned with facility and operational requirements.

Qualifications

Your qualifications should include:

• High School Diploma or GED and 7–10 years of Plant
  Operations/Construction Management experience; OR
  Bachelor's degree in Business, Construction Management,
  or related field and 3+ years of Plant Operations/Construction Management experience

• Preferred Qualifications: Certification in Healthcare Facility Management or a related certification

• Preferred Experience: Hospital or healthcare facility experience

• Skills/Abilities: Proven ability to lead and manage a team of maintenance engineers

• Software: Working knowledge of Microsoft Office applications

City of Hope is an equal opportunity employer.

City of Hope employees pay is based on the following criteria: work experience, qualifications, and work location.

This position is eligible for an annual incentive bonus.