Group Director, Product Management - Search & Recommendations Quality (Sunnyvale)

Position Summary

We are seeking an experienced and visionary Group Director of Product Management to lead Search and Recommendations Quality across Walmart's digital ecosystem.

This leader will be responsible for defining and executing the strategy for how customers discover products across Search, Recommendations, and emerging discovery experiences. The role sits at the intersection of customer experience, machine learning, recommendation systems, and marketplace optimization, driving improvements in relevance, discovery quality, engagement, conversion, and customer satisfaction at massive scale.

As a leader of leaders, you will oversee multiple product organizations responsible for Search Quality, Recommendations, Discovery and multi-objective optimization. You will partner closely with Engineering, Data Science, Design, Analytics, Advertising, Marketplace, International, and Sam's Club teams to shape the future of customer search and discovery at Walmart.

This role requires a strong product leader who can balance long-term platform investments with customer outcomes, influence executive stakeholders, and build a high-performing organization capable of solving complex discovery and recommendation challenges.

What you’ll do

Define the Future of Customer Discovery

• Develop and execute the long‑term vision and strategy for Search and Recommendations Quality.
• Establish a unified approach to customer discovery across Search, Recommendations, and emerging discovery experiences.
• Identify opportunities to improve how customers find, evaluate, and engage with products.
• Drive innovation in machine‑learning‑powered discovery and optimization systems.
• Create scalable frameworks that balance customer relevance, exploration, assortment exposure, and business objectives.

Lead Search Quality

• Own the product strategy and roadmap for Search Quality, including Search relevance and retrieval systems.
• Ranking and optimization frameworks.
• Search quality measurement and evaluation.
• Discovery effectiveness across Walmart U.S., International, and Sam’s Club.
• Emerging search experiences and experimentation initiatives.
• Drive continuous improvements in customer satisfaction, engagement, and shopping outcomes through a relentless focus on search quality.

Lead Recommendations Quality

• Define the strategy for recommendation systems that power customer discovery across the Walmart ecosystem.
• Recommendation quality and effectiveness.
• Cross‑surface recommendation experiences.
• Product and assortment discovery.
• Customer engagement and shopping outcomes.
• Recommendation evaluation and optimization frameworks.
• New recommendation‑driven discovery experiences.

Drive Discovery Optimization Platforms

• Lead the strategy for the platforms that optimize customer discovery experiences at scale, including unified ranking frameworks across Search and Recommendations.
• Explore/Exploit capabilities.
• Diversity and discovery optimization.
• Experimentation frameworks.
• Multi‑objective optimization systems.
• Marketplace and business objective integration.

Build and Lead High‑Performing Teams

• Lead a team of senior product leaders responsible for Search Quality, Recommendations, and Optimization platforms.
• Develop organizational capabilities and leadership bench strength.
• Create a culture of customer obsession, innovation, accountability, and operational excellence.
• Establish clear operating mechanisms and decision‑making frameworks across teams.

Influence Across the Enterprise

• Partner closely with Engineering, Data Science, Design, Analytics, and Business teams.
• Align stakeholders across Walmart U.S., International, Sam’s Club, Marketplace, and Advertising organizations.
• Communicate strategy, progress, and investment recommendations to executive leadership.
• Drive alignment across competing priorities while maintaining focus on customer outcomes.

Organizational Scope

This leader will oversee product organizations responsible for Search Quality, Recommendations & Arbitration, and Discovery Optimization. The role will partner closely with Customer Intent and Query Understanding teams to ensure seamless end‑to‑end customer discovery experiences.

Preferred Qualifications

• Experience leading Search, Recommendations, Marketplace, Discovery, or AI‑driven consumer platforms at scale.
• Deep understanding of search systems, recommendation systems, experimentation, optimization frameworks, and machine‑learning‑powered products.
• Experience operating across multiple business units, markets, or international organizations.
• Demonstrated ability to influence executive stakeholders and lead through organizational complexity.

Success Measures

• Improvements in Search and Recommendation quality metrics.
• Customer engagement, conversion, and satisfaction outcomes.
• Discovery effectiveness across Search and Recommendations experiences.
• Adoption and impact of optimization and experimentation platforms.
• Organizational health and talent development.
• Delivery of strategic roadmap commitments.
• Executive and stakeholder confidence in product direction and execution.

Minimum Qualifications

• Bachelor’s degree in computer science, engineering, or related area and 15 years’ experience in product management.
• 17 years’ experience in product management or related area.

Primary Location

1345 Crossman Ave, Sunnyvale, CA 94089-1114, United States of America

Compensation

The annual salary range for this position is $254,000.00 - $481,000.00. Additional compensation includes annual or quarterly performance bonuses and stock.

Equal Opportunity Employer

Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity—unique styles, experiences, identities, abilities, ideas and opinions—while being inclusive of all people.