Export Specialist

Job Description

Job Description

JOB SUMMARY:   Under close supervision, select, execute, and track to completion the best (lowest cost meeting schedule requirements) transportation method from approved suppliers for the GSA Export shipments for our client and in collaboration with our strategic MLC collaborator. This role exists to select, execute, and track to completion the best (lowest cost meeting schedule requirements) transportation method from approved suppliers for the GSA Export shipments for our client and in collaboration with our strategic MLC collaborator. This position responds to transportation requests within required response times, uses CargoWise and government specified booking systems for transportation scheduling, and monitors, documents, and reports shipment status. This position supports performance measurement activities. This position invoices completed shipments each week using CargoWise. The Booking Agent works with the shippers to ensure that all the necessary documentation for hazardous or dangerous goods transportation is provided in advance of shipments arriving on site. The Booking Agent determines if a Transportation Control Number (TCN) exists for a shipment, and if not, creates the TCN for the shipment. The Booking Agent monitors the booking queue and prioritizes bookings on a first in, first booked basis unless otherwise requested by the client in writing. Booking requests may come from the government agency, vendors, or the MLC collaborators warehouse staff.

The following duties are intended to provide a representative summary of the major duties and responsibilities and ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification.  Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.

REPRESENTATIVE DUTIES

• Must produce a minimum of 100 shipments per day. Each shipment takes approximately 2 minutes to complete. 
• Monitors the booking request queue 
• Determines if TCN is assigned to a shipment, and assigns TCN if needed 
• Registers requested shipments in company’s supply chain software (CargoWise) 
• Routes, estimates cost, implements transportation orders, and tracks shipments 
• Updates in-process shipment status in company’s supply chain software twice per day 
• Obtains and archives proof of delivery records 
• Proactively communicates and reports shipment status 
• Prepares customer invoices for shipments in company’s supply chain software 
• Validates transportation vendor invoices for services provided and costs 
• Calls Client’s vendors to confirm ship ready dates 
• Maintains positive Client and MLC relationships 
• Answers phones and fields questions, as needed 
• Working as a team to ensure all members have the same knowledge of hazardous training, and shipment booking skills. 

• Other duties as assigned 

KNOWLEDGE and SKILLS  

• Experience in dangerous goods and HAZMAT regulations for shipping, storing, and handing is preferred 
• Expertise in CargoWise is essential 
• Experience in UPS Click and Ship, Electronic Transportation Acquisition (ETA), the Freight Acquisition Shipping Tool (FAST), US TRANSCOM’s Next Generation Delivery Service contracts, FACTS system to prepare/receive the Transportation and Control Movement Document (TCMD) and Military Shipping Label, and TRANSCOM’s Integrated Booking System (IBS). 
• Knowledge of a variety of computer software applications, especially CargoWise, Excel, Word, Outlook, PowerPoint and Access software and relevant software applications. 

• Skill in assessing and prioritizing multiple tasks, projects and demands.
• Skill in being attentive, observant and detail oriented
• Skill in organization, communication (both written and verbal), and interpersonal skills required. 
• Skill in establishing and maintaining cooperative working relationships others.
• Skill in oral and written communication.
• Skill in organization and time management.

• Must be able to demonstrate a consistent capability of working cooperatively with others in a team environment.  
• Must be Self-motivated, able to multi-task and work effectively under a minimum level of supervision in a fast-paced environment, strong problem-solving skills. 

MINIMUM EDUCATION QUALIFICATION

A high school diploma or GED equivalent preferred.

ADDITIONAL REQUIREMENTS

May be required to possess a drivers license with a clean driving record. Must be able to pass pre-employment requirements including criminal background check and drug screen.

MINIMUM PHYSICAL REQUIREMENTS

The following demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Frequent sitting for prolonged periods of time, using hands/fingers requiring dexterity and coordination to handle files and single pieces of paper, reaching with hands and arms for items above and below desk level, talking, hearing, and seeing (up close, at a distance, along the periphery, with depth perception, and the ability to adjust focus); occasional lifting of up to 25 pounds such as small office equipment, files, stacks of paper, reference and other materials.

This job description is not an employment agreement or contract.  Management has the exclusive right to alter this job description at any time without notice.

We are an Affirmative Action/Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate in employment opportunities or practices on the basis of: race, color, religion, national origin, age, sexual orientation, gender identity, disability, veteran status or any other characteristic protected by country, regional or local law.