Director of Outpatient Services

Job ID: 368184Location: GRAND RAPIDS, MichiganEmployment type: Full-timeCategory: Administration, Behavioral Health, Behavioral Health - Therapist, Operations, Social WorkerDetails: FOREST VIEW; Director; Day; Forest View Hospital; Not Remote; 40Posted: 2026-09-09Responsibilities Forest View Hospital is seeking a talented and dynamic Director of Outpatient Services to join our team of dedicated healthcare professionals! Forest View Hospital, located just seven miles southeast of downtown Grand Rapids, Michigan, is a private 108 bed psychiatric facility that serves children, adolescents and adults. We are licensed by the State of Michigan, fully accredited by The Joint Commission and we bring more than 45 years of experience to the evaluation, diagnosis and treatment of a wide range of behavioral health problems. Position Summary: The Director of Outpatient Services is responsible for the oversight of Branches Grand Rapids programs, including partial hospitalization and intensive outpatient programs. The Director manages all activities involving outpatient referrals from initial call through completion of treatment plans, coordinating caseloads, developing and managing the outpatient staff, and marketing the program. Key Job Duties and Responsibilities: Responsible for the leadership, implementation and evaluation of Outpatient Programs and Services. Develops hospital policy and procedure for areas of responsibility. Evaluates, audits and maintains standards for areas of responsibility in compliance with regulatory and accreditation agencies. Serves as a member of the senior management team, including decision-making, financial goals, organizational goals, and Administrator On-Call, as needed. Takes calls for the special departmental needs. Responsible or delegates for employee hiring, performance appraisals, corrective action, professional recognition and growth of staff members. Promote new program and business development. Participates in marketing outpatient program. Provides leadership and accountability for the departmental budget, FTEs and staffing levels. Develop and maintain departmental quality assurance and quality improvement initiatives while participating in hospital quality improvement plan. Responsible for overseeing department safety responsibilities. Responsibilities also include oversight/maintenance of Policies and Procedures. Schedule: The hours for this positions are Full Time, Salary Basis, Monday - Friday. Benefit & Rewards Highlights  Challenging and rewarding work environment  Competitive Compensation & Generous Paid Time Off  Excellent Medical, Dental, Vision and Prescription Drug Plans  401(K) with company match and discounted stock plan  SoFi Student Loan Refinancing Program  Tuition savings to continue your nursing education with Chamberlain University Career development opportunities within UHS and its 300+ Subsidiaries!  Pet Insurance More information is available on our Benefits Guest Website: benefits.uhsguest.com  Qualifications Education: Master’s Degree from an accredited university in the field of social work, counseling, psychology, or another mental health related field. Experience: Five (5) years’ experience in a psychiatric health-care facility. Licensure: Current LPC, LMSW, LCSW, LMFT (license issued by the State of Michigan). Additional Requirements: A strong knowledge of regulatory and accreditation agencies’ regulations, and patient rights standards and all other applicable federal and state laws regulating mental health care facilities. CPR and HWC/CPI training certification must be completed before providing direct care services. About Universal Health Services: One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $11.6 billion in 2020. In 2021, UHS was again recognized as one of the World’s Most Admired Companies by Fortune; in 2020, ranked #281 on the Fortune 500; and listed #330 in Forbes ranking of U.S.’ Largest Public Companies. Headquartered in King of Prussia, PA, UHS has 89,000 employees and through its subsidiaries operates 26 acute care hospitals, 334 behavioral health facilities, 39 outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located in 38 U.S. states, Washington, D.C., Puerto Rico and the United Kingdom. EEO Statement Forest View Hospital is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. Forest View Hospital is an equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. We believe that diversity and inclusion among our teammates is critical to our success. Notice At Forest View Hospital, our Human Resources department is here to help prospective candidates by matching skillset and experience with the best possible career path. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning Forest View Hospital, UHS or its subsidiaries, let us know by contacting us at: