Hotel Front Desk Clerks Needed

About the Role: Quality Inn & Suites is looking for friendly and motivated Hotel Front Desk Clerks to join our team in Plattsburgh, NY! This is a fantastic opportunity to be the face of our hotel, creating memorable first impressions and delivering outstanding guest experiences every day. Responsibilities: Greet and welcome guests upon arrival, ensuring a smooth and friendly check-in and check-out process Manage reservations, cancellations, and room assignments using hotel management software Handle guest inquiries, requests, and complaints in a professional and timely manner Process payments, issue room keys, and maintain accurate billing records Coordinate with housekeeping and maintenance teams to ensure guest satisfaction Provide local area information, recommendations, and concierge-style assistance to guests Maintain a clean, organized, and welcoming front desk environment Requirements: High school diploma or equivalent required Previous experience in hotel front desk, hospitality, or customer service preferred Strong communication and interpersonal skills Ability to multitask and stay calm in a fast-paced environment Basic computer proficiency; experience with hotel management systems is a plus Flexible availability including evenings, weekends, and holidays Professional appearance and a positive, guest-first attitude #J-18808-Ljbffr Kunal LLC