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Call Center Customer Service Representative - Member Support

$17 per hour

Staffing

Job Description

Job Description

Role: Handle Montana Medicaid member calls, answer questions regarding eligibility, benefits, provider changes, and claims, research and resolve issues, document calls, and follow call- handling/escalation procedures.

  • Schedule: Monday–Friday, 8:00 AM–5:00 PM
  • Work Type: 100% Onsite – No Remote
  • Pay Rate: $17.00/hour

Requirements:

  • Strong verbal and written communication
  • Positive, professional attitude
  • Good multitasking and time-management skills
  • Strong attention to detail, grammar, and spelling
  • Computer/data-entry and database documentation experience
  • Preferred: 1+ year medical insurance/medical office experience
  • Preferred: Call center or professional office experience
Vacancy posted 1 day ago
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