Retail Keyholder, Sandro, Woodbury Commons

Central Valley, New York, United States Keyholder: Woodbury Commons COMPENSATION: $19.50- $22.00 +2% Commission Location: Central Valley, New York As a Keyholder , you’ll support the store leadership team to ensure the smooth operation of the store and deliver an exceptional customer experience every day. You’ll use your passion for fashion and your customer service skills to create memorable moments for our clients. Your leadership will shine through as you assist with opening and closing procedures, lead by example, and take on key responsibilities such as cash reconciliation, distribution of sales goals, team motivation, and problem resolution. You’ll also play a pivotal role in building lasting relationships with our customers, providing styling advice, and delivering personalized service in an inclusive and welcoming environment. Whether you’re guiding clients to the perfect outfit or ensuring store operations run seamlessly, you’ll help create a shopping experience that’s as chic as Paris itself. Leadership & Supervision Lead and supervise the team in the absence of the Store Manager/Assistant Manager. Assist with daily operations, including cash handling, opening/closing, and KPI tracking. Provide exceptional customer service with product knowledge and personal recommendations. Build and maintain a client book, fostering relationships and loyalty. Achieve sales targets through outstanding service and brand values. Address customer service issues promptly and professionally. Store Operations & Visual Merchandising Maintain high store standards, ensuring a welcoming and organized environment. Oversee stock replenishment to align with demand and visual standards. Support new hires and encourage team development, promoting a growth-focused culture. Motivate the team to meet sales goals, fostering a results-oriented environment. Brand Experience & Client Engagement Create an inclusive, personalized shopping experience, welcoming clients to our collections. Guide clients through their shopping journey, meeting their unique needs. Qualifications 1+ year of experience in retail or customer service, with supervisory experience preferred. Enthusiastic about providing exceptional customer service and working in luxury retail. Knowledgeable and passionate about fashion trends. Excellent communication skills, with a friendly, approachable, and persuasive demeanor. Adaptable and open to pursuing a career in retail management. Social media presence is a plus but not required. Flexible availability, including evenings, weekends, and holidays, is required. Benefits Your talent and dedication are rewarded with competitive base hourly pay, individual commission, and sales incentives. With our 50% shopping discount and seasonal wardrobe offering , you’ll always feel confident in the latest collections—because style starts with you. We also provide a cell phone contribution . We know that balance and well-being matter. That’s why we provide a voluntary health plan, 401(k) , and paid time off , including holiday pay—plus paid parental leave and pet benefits . You’ll also have access to resources like our Employee Assistance Program (EAP) , which includes personalized guidance, expert care, and mental health support through every stage of life, along with MAVEN Family Planning , providing additional support for family planning and wellness. Ready to take your love for fashion to the next level? Apply today and become part of the SMCP Dream Team! #J-18808-Ljbffr