CRM Field Specialist — Cardiac Rhythm Support & Training

Apply before 26 May 2026. Position Responsibilities Provide technical, educational, operational, and sales support to meet Cardiac Rhythm Management sales and customer service objectives. Successfully complete CRM Field Technical Training – including online and field-based training. Perform checks/interrogations of all CRM medical device systems post sign‑off. Support implants of all CRM products post sign‑off. Provide on‑call support as needed on evenings and weekends post sign‑off. Provide troubleshooting support as requested. Assure completion of patient registration and any other required hospital documentation. Help manage consignment inventory and trunk inventory once obtained. Provide additional inventory support to meet customer needs. Maintain software on programmers throughout the district as directed. Assist with managing daily coverage logistics as needed. Educate and train physicians, hospital personnel and office staff on products or solutions for which training has been completed. Assist with educating and training new Clinical Specialists and Sales Representatives post sign‑off. Partner with DSM, Sales Reps and DM to learn market dynamics and local customer motivations and needs; have a basic understanding of how Medtronic CRM products and solutions offer value to the customer. Assist with obtaining customer POs throughout the quarter. Have a basic understanding of the competitive landscape. Independently identify customer needs and opportunities and provide feedback to Sales Rep(s) to support sales objectives. Stay up to date on new products, solutions, and patient management offerings. Complete all assigned training in a timely manner. Perform other related duties as assigned. Minimum Qualifications High School Diploma plus a minimum of 4 years of work experience in healthcare, field sales or work utilizing complex mathematics, mechanical concepts, science or computing. Associate degree plus a minimum of 2 years of work experience in the healthcare, field sales or work utilizing complex mathematics, mechanical concepts, science or computing. Bachelor’s Degree. Preferred Qualifications B.A./B.S. Degree in nursing, life sciences, biomedical engineering. Cath Lab, EP Lab, hospital/clinic or cardiology experience. Experience teaching and educating medical personnel, peers and technical support personnel. Thorough working knowledge of medical terminology and the medical device industry. Excellent customer service skills. Proven ability to build/maintain positive relationships with peers and colleagues across organization levels. Excellent interpersonal, written/verbal communication skills. Ability to coordinate and participate in numerous tasks/projects in a fast‑paced environment in an organized manner while meeting deadlines. Strong work ethic in accomplishing objectives of the role. Expertise with Microsoft tools and other business applications (e.g., SalesForce.com). Ability to meet vendor credentialing requirements. IBHRE certification (below Prin level – required for Prin level). Physical Job Requirements Frequent required travel to customer clinics, hospitals and offsite meetings. Must be independently mobile. Continuous verbal and written communication. Frequent two‑handed lifting of up to 40 lbs. from floor to chair/table and from one surface to another at approximately the same level. Sitting, standing or walking for up to eight plus hours per day. Exposure to eye protection, infectious disease and radiation. Ability to wear 7‑9 lbs of lead for extended periods while in the O.R. Frequently required to use hands to finger, handle or feel objects, tools or controls. Ability to effectively use a mobile phone, PC, keyboard and mouse. Frequent bending/stooping, squatting and balancing. Specific vision requirements: close vision, distance vision, depth perception, and ability to adjust focus for travel and operating a personal computer. Must drive approximately 80% of the time within assigned territory and hold a valid driver’s license and active vehicle insurance. Travel Requirements Minimum travel of 10%. U.S. Work Authorization & Sponsorship Roles below Principal level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment. Principal‑level or higher roles may be sponsored. Benefits & Compensation Base salary range: USD 60,000 – 72,000 for U.S. locations (excluding Puerto Rico). Eligibility for a Sales Incentive Plan (SIP) to earn significant incentive compensation. Equal Employment Opportunity statement: Medtronic is an equal employment opportunity employer and provides reasonable accommodations for qualified individuals with disabilities. #J-18808-Ljbffr Medtronic