Housekeeping

Indoors Housekeeping w/Air-conditioningTo maintain a clean, sanitary, comfortable, and tidy environment, and be a guest experience rock star for the guests and customers of the London Bridge Resort. Your efforts will ensure guests are comfortable and feel at ease in their home away from home. With an eye for detail, a nose for cleanliness, and a sense for family, you can help us reach our goal of having our guests stay longer, come back more often, and spend more with us each time they come back; and do it in an air-conditioned environment! You are the HEART of the resort. Your dedication to ensuring our guests have a wonderful vacation and experience relies upon them feeling welcome and COMFORTABLE staying with us.Personality RequirementsKindEngagingEnthusiasticDriven to succeedFun LovingHard-workingAnti DramaGet 'er done attitude with a smile.Main Job Tasks and ResponsibilitiesTake Pride In All That You DoBe Efficient, Fast, and Thoroughsweep, scrub, mop, and polish floorsvacuum clean carpets, rugs, and draperiesshampoo carpets, rugs, and upholsterydust and polish furniture and fittingsclean metal fixtures and fittingsempty and clean trash containersdispose of trash in a sanitary mannerclean washbasins, mirrors, tubs, and showerswipe down glass surfacesmakeup beds and change linens as requiredtidy up roomswash windows as scheduledsort, wash, load, and unload laundryiron and press clothing and linensort, fold, and put away clean laundryoperate mechanized cleaning equipmentmaintain all cleaning equipment and materials in a safe and sanitary working conditionmonitor and report necessary domestic repairs and replacementsIn addition to general housekeeping tasks, the housekeeper's duties in a hotel or similar environment will include:clean corridors, lobbies, stairways, elevators, and lounges as well as guest roomsorganize work schedule from the room status list, arrivals, and departuresdistribute linen, towels, and room supplies using wheeled carts or by handRestock room supplies such as drinking glasses, soaps, shampoos, writing supplies, etc.replace dirty linens with clean itemsinspect and turn mattresses regularlystore all dirty laundry in line with company policyreplace laundry bags and slipscheck all appliances in rooms are in working orderrealign furniture and amenities according to the prescribed layoutrespond to guest queries and requestsrespond to calls for housekeeping problems such as spills, broken glassesdeliver any requested housekeeping items to guest roomsremove room service itemsorganize and restock the cart at the end of the shiftensure the confidentiality and security of guest roomsfollow all company safety and security proceduresreport any maintenance issues or safety hazardsobserve and report the damage to hotel propertyKnowledge and Experiencehigh school diploma or equivalent preferredknowledge of cleaning and sanitation products, techniques, and methodsknowledge of cleaning sensitive materialsworking knowledge of operating cleaning equipmentphysical stamina and mobility including the ability to reach, kneel and bendability to lift, push and pull the required load (usually about 30 lbs)Key Competenciesdependableon timeteam playercan multitaskattention to detailcustomer focusreliabilitylistening skillsadaptabilityplanning and organizingintegrityhonestyhigh energy levels