Clinical Supervisor

CareAparent is a full-service home health care company that gives seniors the care they need to remain where they call home for as long as possible, as comfortably as possible, as humanly as possible. Our culture of hospitality ensures every person feels heard, valued, and supported–because when it comes to care, trust and consistency matters most. We are proud to be certified as a Great Place to Work and recognized as the 2026 Best of Home Care Employer of Choice & the 2026 Best of Home Care Provider of Choice—recognition earned directly through our client and team members’ feedback. Our incredible employees are the reason we are able to give seniors the care they need to stay where they call home for as long as possible, as comfortably as possible, as humanly as possible.We are growing and looking to add a net new Clinical Supervisor to our Nursing Leadership Team!The Clinical Supervisor is accountable for the day-to-day clinical execution, staff performance, and documentation quality of assigned home health nursing team members. This role directly supervises nursing staff and ensures care delivery, documentation, and clinical decision-making meets CareAparent standards, regulatory requirements, and productivity expectations.Reporting to the Executive Director, the Clinical Supervisor serves as the primary frontline leader for Case Managers, SOC/ROC RNs, LPNs, and other assigned staff. This role integrates people leadership, quality assurance, and operational execution to support safe, timely, and high-quality patient care across the full episode of care. This position requires a hands-on clinical leader who coaches consistently, addresses performance gaps early, identifies clinical risk, and uses data to drive accountability and improvement.CareAparent is a full-service home health care company that gives seniors the care they need to remain where they call home for as long as possible, as comfortably as possible, as humanly as possible. Our culture of hospitality ensures every person feels heard, valued, and supported–because when it comes to care, trust and consistency matters most. We are proud to be certified as a Great Place to Work and recognized as the 2026 Best of Home Care Employer of Choice & 2026 Best of Home Care Provider of Choice—recognition earned directly through our clients' and team members’ feedback. Our incredible employees are the reason we are able to give seniors the care they need to stay where they call home for as long as possible, as comfortably as possible, as humanly as possible.Location: 2042 Wooddale Dr, Woodbury, MN 55125Working hours: 8:00 am to 5:00 pm, Monday through Friday.Work Setting: In OfficeSalary Range: $95,000.00 - $98,000.00/yearBenefits:Paid Time Off (PTO)401(k) with Employer Match (immediate vesting)Medical InsuranceDental InsuranceVision InsuranceHealth Savings Account (HSA)Short Term Disability InsuranceKey Responsibilities:Clinical Leadership & Staff ManagementDirectly supervise, coach, and support assigned nursing staff to ensure consistent clinical performance and quality care delivery.Conduct regular field supervision and competency validation, providing clear, timely feedback.Support onboarding and ongoing development of clinical staff through structured coaching and defined expectations.Address performance concerns promptly using documented coaching and corrective action when required.Hold staff accountable for productivity, documentation timeliness, quality outcomes, and professional conduct.Ability to take ownership of work assigned and can complete work with follow through and minimal direction.Reinforce CareAparent’s mission, values, and culture through daily leadership behaviors and decision-making.Provide ongoing training and education to staff as needed through team meetings, workshops, skills fairs, and annual competencies.Optimize clinical workflows.Maintain up-to-date knowledge of COPs, state regulations, and The Joint Commission accreditation standards.Ensure staff are operating and following state, CMS, and The Joint Commission regulations.Conduct clinical chart audits for survey preparation.Quality Assurance & Documentation OversightPerform hands-on Quality Assurance (QA) for assigned nursing staff:Chart / clinical documentation reviewOASIS accuracy and integrityTimely documentation and completionCompliance with CMS, State, and accreditation requirementsOversee documentation and care planning to ensure alignment with physician orders, evidence-based practice, and regulatory standards.Identify documentation trends and implement targeted remediation and coaching.Partner with Compliance and QAPI to support audits, corrective action plans, and survey readiness.Support reduction of hospitalizations, documentation deficiencies, and billing denials through proactive QA oversight.Ensure staff are trained fully in using EMR correctly and efficiently.Patient Care & Risk ManagementReview referrals to ensure clients are within scope of practice for delivering care.Oversee the full patient episode lifecycle, including SOC, recertifications, changes in condition, and discharge.Support clinical triage and escalation for high-risk patients to prevent avoidable hospitalizations.Ensure care plans remain accurate, current, and clinically appropriate.Participate in on-call coverage as assigned, supporting clinical decision-making during non-business hours.Conduct investigations into any reported incidents, complaints, med errors, etc.Operational ExecutionMonitor and manage staff productivity, clinical outcomes, and key performance indicators for assigned teams.Actively manage daily workflows, including visit availability, coverage needs, and operational efficiency.Make real-time adjustments to staffing and workflows to ensure productivity targets are met.Collaborate with intake, scheduling, and operations teams to support timely admissions and continuity of care.Provide direct patient care visits as needed to ensure safe coverage and service continuity.Data and Performance ManagementManage key performance metrics, including:Productivity (i.e., availability and points)Timely submissionPoint of Care documentationOASIS and QA findingsHospitalizations and change-in-condition trendsCoach teams to improve performance under HHVBP (home health value-based payments) measures and quality benchmarks.Use data to drive performance conversations, workflow improvements, and accountability.Escalate clinical risks, staffing constraints, or capacity concerns to leadership with recommended solutions.Manage episode utilization of staff and financial performance to maximize outcomes while maintaining fiscally responsible management of costs associated with client episodes of care.Collaboration & CommunicationParticipate in IDT meetings and interdisciplinary collaboration.Serve as a clinical resource for the nursing team.Collaborate with clinical leadership team (i.e., ED, Administrator, Compliance, QAPI, etc.) regarding improvements in care and outcomes.Measured Success:Documentation timeliness and accuracyOASIS quality outcomesHHVBP managementStaff productivity and retentionHospitalization trendsSurvey and audit readinessTeam engagement and accountabilityQualifications:A valid Registered Nurse (RN) license in the state of MinnesotaAt least FIVE (5) years of experience in home careAt least THREE (3) years of management experienceA valid Driver's License and an insured, reliable vehicleAmerican Heart Association BLS/CPR preferredBSN Degree preferredRequired Skills & Knowledge:Leadership and Team Management: Proven ability to lead, mentor, and manage clinical teams, fostering a culture of accountability and collaboration.Clinical Expertise: Strong knowledge of home health care practices, regulations, and evidence-based care delivery standards.Operational Efficiency: Experience in optimizing workflows, managing productivity, and achieving key performance indicators (KPIs).Quality Assurance and Compliance: Knowledge of QAPI initiatives and the ability to ensure adherence to accreditation, regulatory, and organizational standards.Effective Communication: Excellent written and verbal communication skills to clearly convey information, motivate staff, and maintain productive relationships with clients, families, and stakeholders.Problem-Solving and Critical Thinking: Strong analytical and decision-making skills to address operational challenges and develop innovative solutionsOrganizational Skills: Ability to manage multiple priorities, coordinate schedules, and maintain accurate documentation in a demanding environment.Data-Driven Approach: Competence in using data and metrics to monitor performance, guide decision-making, and drive improvements.Interpersonal Skills: Ability to build trust and rapport with staff, clients, and leadership, maintaining a positive and professional demeanor.Technological Proficiency: Familiarity with Electronic Medical Records (EMR) systems and other essential tools for home health care operations.Adaptability: Resilience and flexibility to navigate changes, challenges, and the dynamic needs of a home health care environment.Conflict Resolution: Skills to address and resolve workplace issues constructively, ensuring team cohesion and client satisfaction.All new hires must pass a background check prior to employment.CareAparent is an Equal Opportunity Employer and qualified applicants will not be discriminated against based on race, color, religion, gender, national origin, disability, or veteran status.CareAparent participates in the federal E-Verify program. #J-18808-Ljbffr