Medical Assistant (in office)

Our partner in healthcare, Family Practice in Douglasville, is looking for a phenomenal medical assistant with several years experience. This position will be based in our Douglasville, GA office.

As a Medical assistant, you will assist the physician, nurse practitioner, and other medical staff by performing administrative and clinical duties and providing great customer service to all our patients.

Clinical Duties:

• Verify patients’ medical histories
• Maintain a patient load of 30-35 patients a day
• Explain treatment procedures to patients
• Escort patients to exam rooms, interview patients, measure vital signs, including weight, blood pressure, pulse, temperature, and document all information in patient’s chart
• Prepare treatment rooms for patient examinations; Assist physician and nurse practitioner in exam rooms
• Collect and prepare laboratory specimens
• Perform basic laboratory tests
• Disinfect, clean treatment rooms following patient examinations; maintain safe, secure, and healthy work environment by establishing and following standards and procedures; comply with legal regulations
• Keep exam rooms stocked with adequate medical supplies, maintain instruments, prepare sterilization as required; properly dispose of contaminated supplies
• Draw blood, remove sutures, change dressings
• Set-up EKG machines, administer injections and medications, and perform routine specimen collection and tests
• Electronically record patient medical history, vital statistics, and test results in patient medical files
• Process referrals and fill out health forms for patients
• Prepare patient charts that are scheduled for appointments
• Secure patient information and maintain patient confidence by completing and safeguarding medical records; complete diagnostic coding and procedure coding; keep patient information confidential
• Ensure patients are signed up for Chronic Care Management (CCM) as well as any other program the practice is offering

Administrative Duties:

• Greet and welcome patients
• Use computer applications
• Answer phone calls, emails, patients’ queries, and ensure quality customer service
• Assist patients with electronically signing in, uploading insurance data, identification cards, and verifying, updating patients' health data & information
• Assist in processing faxes on the fax server in Athena Health and handling voicemails
• Schedule appointments
• Arrange for hospital admissions and laboratory services
• Scan and fax documents
• Perform other duties as assigned or requested

• Minimum of 3 years of experience in front desk duties
• Minimum of 3 years of experience in back office
• Minimum of 3 years of phlebotomy experience
• Strong knowledge of medical office procedures and patient services
• Ability to multitask, prioritize, and work independently
• Highly motivated with excellent organizational skills
• Strong communication and interpersonal skills
• Reliable transportation to travel to office locationMandatory flexible work schedule
• Strong customer service skills
• Experience with eClinical EMR system
• Maintain safe, secure, and healthy work environment by establishing and following standards and procedures and complying with legal regulations.
• Keep equipment operating by following operating instructions, troubleshooting breakdowns, maintaining supplies, performing preventive maintenance, and reporting repairs to Office Manager.
• Update job knowledge by participating in educational opportunities and reading professional publications.
• Serve and protect the practice by adhering to professional standards, facility policies and procedures, and federal, state, and local requirements.
• Enhance the practice's reputation by accepting ownership for accomplishing new and different requests and exploring opportunities to add value to job accomplishments.

Schedule & Location:

• Primary location: Douglasville, GA
• Full‑time position

• Health Care Plan (Medical, Dental & Vision)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Full time (36‑40 hour week)
• $18+/hour Based on Experience