Director of Enterprise Applications

Director of Enterprise Applications

Pineland Campus - New Gloucester, ME 04260

Overview

Position Type Enterprise - Staff Education Level 4 Year Degree Category Enterprise

Description

The Director of Enterprise Applications is responsible for the execution of the strategic vision, management, and continuous improvement of the organization's enterprise software platforms. This role ensures that all enterprise applications, such as Information System (IS), CRM, HRIS, finance, and other mission-critical systems, are aligned with business objectives, integrated effectively across functions/units and delivering maximum value. The Director will lead a team of application managers, analysts, developers, and support staff to ensure reliability, scalability, and innovation in the application portfolio.

Position Specific Responsibilities and Expectations

Leadership

At the direction of the CIO, execute the enterprise applications strategy in alignment with overall IT and organizational objectives.

Partner with business stakeholders to identify technology solutions that support growth, efficiency, and innovation.

Drive enterprise application modernization, integration, and cloud migration initiatives as needed.

Evaluate new enterprise platforms and emerging technologies to inform investment decisions.

Manage application budgets, licensing, and resource allocations to ensure cost-effectiveness.

Application Management

Oversee the implementation, support, and maintenance of enterprise applications.

Ensure seamless integration between systems and data consistency across platforms.

Lead application lifecycle management, including upgrades, patches, and migrations.

Define and track application performance metrics, system availability, and user adoption rates.

Report on ROI and value delivered by enterprise applications to senior leadership.

Oversee training and support resources for end users.

Collaboration

Build and mentor a high-performing team of application administrators, developers, and analysts.

Foster strong collaboration with the Director of IT Infrastructure to ensure applications perform optimally within the technical environment.

Coordinate with information security teams to embed security best practices into all application delivery.

Governance & Compliance

Define and optimize data models, ensuring data integrity, consistency, and availability across the enterprise.

Establish application governance processes, standards, and documentation.

Ensure compliance with regulatory requirements (e.g., GDPR, HIPAA, SOX) and industry best practices.

Maintain strong change management processes to minimize business disruption.

Vendor Management

Manage relationships with enterprise software vendors and service providers.

Innovation & Continuous Improvement

Champion business process improvements through technology enablement.

Measure application performance through KPIs and implement optimizations where necessary.

Unity Environmental University Institutional Responsibilities

Stay open to counterintuitive ideas and direct feedback. Unity employees are expected to think creatively and remain open to approaches that challenge initial instincts or traditional methods. Taking direction, seeking clarity, and executing with precision are critical to moving innovative work forward.

Work confidently with AI, digital tools, and emerging systems. As a technology-enabled institution, Unity expects all employees to adopt a growth mindset around digital tools. This includes using AI systems to enhance productivity and decision-making, as well as learning new platforms and processes with curiosity and accountability.

Deliver results in a fast-paced, evolving environment. Agility, resilience, and follow-through are essential. Employees must remain focused on outcomes even as priorities shift, iterating quickly and adjusting to change without losing momentum.

Communicate with clarity and consistency. Strong written and verbal communication, including the ability and willingness to engage professionally by phone, video, and digital channels is essential. Employees must document decisions, convey key information clearly, and support alignment across teams.

Model integrity and professionalism in all aspects of work. Every employee is responsible for upholding high ethical standards, demonstrating sound judgment, and maintaining an ownership mindset when it comes to their role and results.

Own the accuracy of your work. While Unity equips employees with advanced systems and AI-enhanced tools, the responsibility for quality, precision, and correctness rests with the individual. Attention to detail and proactive error-checking are non-negotiable.

Demonstrate a commitment to sustainability in all aspects of work. This includes responsible stewardship of resources, strategic decision-making, and ensuring long-term institutional impact.

At Unity, we encourage input, feedback, and collaboration from all employees, your perspective matters. However, once a decision has been made, employees are expected to act as an extension of their supervisor's bandwidth, carrying out directives with clarity, consistency, and precision. We do not operate in independent silos; instead, we emphasize cross-functional collaboration and shared accountability.

Perform other duties as assigned.

Qualifications

Required:

Bachelor's degree in Information Technology, Computer Science, Business Information Systems, a related field or a combination of education and experience.

5+ years of experience in enterprise application management, with at least 1–3 years in a leadership role.

Proven track record managing ERP, CRM, and other core enterprise systems.

Experience with cloud-based SaaS application platforms and integrations.

Experience with Salesforce Ecosystem a plus.

Excellent understanding of application architecture and integration methodologies.

Familiarity with project management frameworks (Agile, Waterfall).

Work Schedule / Availability Requirements

Work hours are specific to the requirements of this position and can include days, evenings, and weekends as scheduled by their supervisor to best support students. Working extended hours required as needed. Must be flexible and cooperative in fulfilling responsibilities and meeting the Institution's needs. Although Unity Environmental University employees are generally scheduled to work at their specifically assigned locations, there are times when travel is necessary, and employees are required from time to time to attend events, meetings, or work temporary assignments at any Unity Environmental University location.

Physical Demands

While performing the duties of this job, it is regularly required to sit and talk or hear. The employee is occasionally required to stand or walk. The employee must occasionally lift and/or move up to 40 lbs. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. The use of either hand for repetitive movements such as grasping, grasping and turning, and fine manipulation is required as is the ability to use the telephone for internal and external communications.

Environmental Conditions

Work is performed mostly in an office setting. The noise level in the work environment is normally moderate. Exposure to changes of temperature or humidity 1-33% of the time.

Positions at Unity Environmental University are dependent on their viability and an established viability matrix. The viability matrix for this position is:

Enthusiastic support and ability to work within the Enterprise Model

Unity Environmental University generates an operating budget of $150M with a positive net margin

Business operations require the use of system-wide technological platforms

Ongoing institutional commitment to digital transformation and continuous improvement

Unity Environmental University utilizes a minimum of 20 business applications, with a 90% integration rate into our core enterprise system.