Family Care Specialist

JOB RESPONSIBILITIES Builds at-need charts Verifies at-need files before sent for verification Performs blind checks Follows up with memorial renderings, processes and timelines Notifies families when flowers are placed Sets Arrangement Continuation Appointments Designs memorials Serves at-need cemetery families that currently own property Sets follow-up visits at the at-need arrangement conference Logs information for Family Service Counselors Meets with funeral home at-need families MINIMUM REQUIREMENTS Education High School diploma or equivalent Certification Certified in all processes and procedures as it relates to the family service guidebook, interment verification, blind check (I.R.L.A., IOA, etc.) Experience None Knowledge, Skills & Abilities Ability to communicate effectively with associates, contractor personnel and client families Ability to work productively with minimal supervision; achieves work objectives in a timely manner Ability to resolve routine problems promptly and effectively Ability to adapt to change in priorities The estimated total target compensation for this position in the first year typically ranges from $50,000 to $100,000 annually, consisting of a strong commission-based incentive structure and base pay. In subsequent years, sales professionals commonly earn $100,000 to $150,000 or more annually. Actual compensation will vary based on individual performance, geographic location, and applicable business conditions. (Note: The position includes an hourly rate of $16.00 as part of the total compensation structure.) Location: Borthwick Mortuary & Crematory, Honolulu, HI 96817. #J-18808-Ljbffr