Area Service Sales Leader-Great Lakes & Ohio Valley

About Us

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.

For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.

HVAC & Controls Area Service Sales Leader

Role Overview

As the HVAC & Controls Area Service Sales Leader, you will collaboratively lead service sales performance across a multi-market territory. You will mentor and lead strategy focused on securing new business, expanding existing accounts, and growing profitable service offerings across planned service agreements, controls, mechanical retrofits, O&M, and labor and materials. This is a hands-on role that combines strategy, coaching, customer engagement, and operational partnership.

Key Responsibilities

• Strategically grow the HVAC and controls area service sales business.
• Drive strategies for growth, profitability, and market penetration within the territory.
• Mentor, and develope sales teams
• Build and execute territory and account plans that expand existing relationships and win new business.
• Grow secured service sales and improve margin performance across the area.
• Promote service offerings including planned service agreements, controls, mechanical retrofits, O&M, and labor and materials.
• Partner with operations and other internal teams to align resources, improve customer experience, and support delivery.
• Develop long-term relationships with strategically important customers, owners, and decision makers.
• Represent Johnson Controls as a visible, trusted presence in the market.
• Monitor business performance, market opportunities, and team activity to support sustained growth.

How You Will Do It

• You will own outcomes with accountability, safety, and integrity, setting a clear standard for your team and the customers you serve.
• You will stay close to the work, listen to customers, and remove obstacles quickly so service opportunities move forward without delay.
• You will coach with candor, solve problems early, and look for ways to improve every day.
• You will win as one team by building trust across sales, operations, and support functions and by valuing diverse perspectives.
• Use market insight and customer knowledge to focus the team on the highest-impact opportunities.
• Set clear expectations, reinforce disciplined follow-through, and support consistent sales execution across the territory.
• Balance new business development with account expansion and renewal growth.
• Maintain regular communication with customers, internal stakeholders, and field teams to support alignment and momentum.

Qualifications

• Bachelor’s degree in business, engineering, or a related field, or equivalent experience in HVAC field service or sales.
• Several years of HVAC service sales, field service, or controls-related commercial building experience.
• Experience leading, coaching, or developing sales professionals.
• Strong knowledge of HVAC commercial equipment and building automation systems.
• Proven ability to grow accounts, secure new business, and manage a multi-site or multi-state territory.
• Experience working with planned service agreements, controls, mechanical retrofits, O&M, and labor and materials offerings.
• Strong customer communication, relationship-building, and presentation skills.
• Ability to collaborate effectively with operations and cross-functional teams.
• Willingness to travel.

Nice to Have

• Experience in owner direct or service sales leadership within a building technologies environment.
• Background in HVAC commercial equipment, building automation systems, or controls service sales across a regional territory.
• Experience building strategic business plans, territory plans, and market growth strategies.
• Familiarity with Johnson Controls offerings or a similar customer-facing service model.

Why Join Us

You will join a collaborative team environment with a strong focus on safety, customer impact, and growth. Johnson Controls offers opportunities to lead meaningful work in a business that supports customers every day. The role also includes a competitive salary, 15 days of vacation in the first year, and a comprehensive benefits package including 401(k), medical, dental, and vision care available day one. If you are ready to lead service sales growth across a key region, we would like to hear from you.

HIRING SALARY RANGE: $140,000 - $211,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This role offers a competitive Bonus plan that will take into account individual, group, and corporate performance . This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at About us - Johnson Controls Careers

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.