Senior End User Support Technician - Onsite & Escalations
Design Data
design Data, Inc. seeks an End User Support Technician to provide technical support to clients, troubleshoot applications, systems access, hardware, software, and network issues. The role documents tickets and ensures resolutions meet SLAs, coaches Tier1/2, and delivers onsite client support. The candidate collaborates with Technical Account Managers and Client Technology Managers on complex issues, writes knowledge articles, and can lead small internal projects. #J-18808-Ljbffr Design Data
Vacancy posted 1 day ago
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