Security Officer Storefront Patrol

Job Description

Job Description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Patrol Ambassador in Hagerstown, MD , you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. Join Allied Universal as an unarmed patrol officer at a busy retail distribution location, where you will conduct routine patrols, maintain a visible presence to help deter security-related incidents, and deliver outstanding customer service and communication. In this role, you will support daily operations with a caring, agile, and reliable approach, working as part of a team that values innovation and integrity.

Position Type: Full Time

Pay Rate: $18.50 / Hour

Job Schedule:

What You'll Do:

• Provide customer service to employees, visitors, and/or drivers by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities at a retail distribution location.
• Respond to incidents, access concerns, and critical situations in a calm, problem-solving manner, documenting details and sharing information with site leadership and/or Allied Universal management as needed.
• Conduct regular and random patrols throughout the facility, including entrances, loading and receiving areas, parking areas, and perimeter locations, helping to deter unauthorized activity and/or unusual conditions.
• Monitor the movement of visitors, vendors, and/or delivery personnel, verify authorized access, and report suspicious behavior, damaged equipment, and/or policy violations.
• Support loss prevention and operational goals by observing high-traffic and inventory-related areas, following post orders, and communicating clearly with employees, supervisors, and/or first responders when needed.

Minimum Requirements:

• A state, county, or city issued security-related license is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information:

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: