Assistant Thrift Store Manager at Soldotna Thrift Store

Assistant Thrift Store Manager

Corps/Department: The Salvation Army, Soldotna Thrift Store

Reports To: Thrift Store Manager

FSLA Status: Full-Time/ 40 hours per week; Non-Exempt

Work location: Soldotna Thrift Store

Mission Statement: The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Scope of Position/Essential Functions:

Under the supervision of the Thrift Store Manager, the Asst. Thrift Store Manager helps to plan, organize, structure, and supervise the daily operations of a Thrift Store. The position works in all aspects of daily store operations and ensures that all merchandising and sales efforts are carried out with efficiency, effectiveness, and courtesy.

Education and Experience:

1. High school diploma or equivalency.
2. One (1) year of supervisory experience in a retail operation or equivalent structured environment, with display and marketing experience preferred.
3. Ability to operate a cash register and handle monetary transactions.
4. Knowledge of general office equipment to include telephone, computer, copier, fax machine, and calculator.
5. Demonstrated excellent interpersonal and communication skills.
6. Ability to work independently with minimal supervision; be responsible, well organized, and dependable.
7. Must be bondable and have an acceptable criminal history and driving record.

Knowledge, Skills, and Abilities Required:

1. Maintain excellent customer relations by giving prompt and courteous assistance to customers and staff.
2. Maintain cash register, ring in sales, corrections, and over-rings. Verify credit card denials or rejected credit cards. Collect credit cards from customers per machine instructions.
3. Organize merchandise, order supplies and equipment, and maintain adequate amount of goods on hand. Price merchandise, pull outdated items, label and return items to warehouse as needed.
4. Ensure accurate and timely reporting of incident reports and financial paperwork.
5. Manage the receipt of donations and fill out donation receipts.
6. Respond to telephone inquiries, routing calls appropriately.
7. Supervise staff and delegate duties as directed to ensure compliance with published directives and guidelines. Help ensure sufficient coverage in store at all times.
8. Calculate daily deposit, sales reports, and bank cash receipts as directed, safe-guarding cash at all times.
9. Coordinate and update staff in safety procedures and policies concerning customers and employees, property, and buildings.
10. Report all accidents, injuries, and safety hazards.
11. Report need for maintenance and ensure store cleanliness inside and out.
12. Maintain strict confidentiality of clients, staff, and other confidential information.
13. Perform other related duties as assigned.

Work Environment:

Work is performed primarily in a heated and ventilated store setting. Noise level is low. Brief exposure to weather is required when managing the receipt of donations, sorting in cold storage, or assisting with property up keep.

Physical Requirements:

Speaking, sitting, bending, walking, pushing, pulling, standing, kneeling, stooping, reaching, handling, fingering, climbing, and balancing. Hearing and visual acuity must be within normal limits. Lifting and moving objects weighing up to 50 pounds. Must be able to operate a motor vehicle.

Software-related Skills: Microsoft Word, Excel and Outlook familiarity preferred. Ability to use new software programs with basic training.

Language Skills: Must be able to understand, follow and give both written and oral instructions and be comfortable working with diverse individuals in face-to-face contact and over the telephone. The employee must be able to use speech and hearing for ordinary and telephone conversation.

Mathematical Skills: Must be able to perform simple calculations (addition, subtraction, multiplication, and division) and apply concepts such as ratios and percentages in practical situations.

Performance Skills: Must be punctual, organized, self-motivated, flexible, and possess a desire to learn and assist those he/she interacts with.

Protect the Mission: Must complete the online course for this area and pass the Background Checks required by The Salvation Army for employment.

Driver Requirements: Must be a licensed driver with acceptable driving history. Must also complete and pass The Salvation Army Driver Safety Course.

Acknowledgement of Religious Purposes of The Salvation Army: The employee acknowledges that he/she has been informed and understands The Salvation Army's religious purpose and status as a church. The employee agrees that he/she shall do nothing to his/her relationship with The Salvation Army as an employee to undermine its religious mission. The employee agrees and understands that his/her services are a necessary part of The Army's religious purposes and his/her work-related conduct must not conflict with, interfere with, or undermine such religious programs or The Army's religious purposes.

Salvation Army Western Territory