Technical Support Manager

About the role We are looking for an experienced Registered Support Manager to join our new Birkdale village. This is a key registered leadership role, responsible for ensuring the delivery of safe, high-quality, person-centred care and support across the service. You will hold registration for the service and play a central role in maintaining strong regulatory compliance, excellent care standards and a positive experience for residents, tenants, customers and families. Working closely with the General Manager, Village Nurse Manager and wider leadership team, you will help shape the culture, quality and day-to-day delivery of care at Birkdale. This is a brilliant opportunity for someone who understands regulated care, can lead teams with confidence, and wants to be part of developing a service that genuinely makes a difference. Salary £52,758 Application closing date 5th August 2026. Key responsibilities Hold and maintain CQC registration for the service. Lead on the delivery of safe, effective and person-centred care and support. Ensure the service meets regulatory requirements, internal quality standards and best practice guidance. Support the development of strong care, support and household teams. Oversee care planning, risk assessments, safeguarding, medication processes and quality assurance. Work closely with the General Manager and clinical leadership team to monitor performance and drive improvement. Promote a culture of dignity, choice, independence and positive risk-taking. Support recruitment, induction, supervision, performance and development of colleagues.Build positive relationships with residents, tenants, families, professionals and external partners. Ensure accurate records, audits, action plans and governance processes are maintained. Prepare for and support CQC inspections and other external reviews. Champion Belong’s values and household model in everyday practice. Essential requirements Around 5 years of experience in a registered management, deputy management or senior care leadership role. Ability and willingness to hold CQC registration for the service. Strong knowledge of CQC regulations, safeguarding requirements, MCA, DoLS, care planning and risk management. Experience leading care teams and supporting quality improvement. Experience delivering person-centred care and commitment to high-quality care.Experience managing competing priorities in a busy care environment. Experience working directly with residents and families, CQC inspectors, safeguarding teams and clinical leadership. Relevant health and social care qualification. Fluent in English. Eligible to work in the United Kingdom. Desirable requirements Nursing or clinical background. Previous experience as a CQC Registered Manager. Experience within older people’s care, dementia care, nursing care, supported living or housing with care. Experience opening or mobilising a new service. Knowledge of household-style care models. What we offer Paid DBS 28 days annual leave inclusive of Bank holidays Medi cash Refer a friend scheme Death in Service payment to a beneficiary of your choosing Paid induction and paid training on site for personal development according to role Access to on site gym Subsidised meals in our Bistro Access to Employment Assistance programme - Confidential Counselling, Mental Health, Finance support Full PPE and LFT & PCR tests provided on site Career Progression Auto Enrolment pension Free Wi-Fi DBS as per our terms and conditions #J-18808-Ljbffr