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Help Desk Manager: Lead Operations & IAM-Driven Support

Jobtailor

Jobtailor is seeking an experienced Help Desk Manager to lead the daily operations, coach staff, and drive continuous improvement across onboarding, device lifecycle, and service delivery. The role requires strong leadership and ITIL-aligned processes to ensure high-quality support for a hybrid, distributed team. You will manage Microsoft 365 and conferencing tools, IAM platforms, and asset lifecycle, while collaborating with ITSM, Infrastructure, and Security teams to uphold security and #J-18808-Ljbffr Jobtailor

Vacancy posted 1 day ago
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