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Airport Customer Service Manager - Lead Safety & Excellence

American Airlines

American Airlines is seeking a Customer Service Manager to join the Airports Team within the Customer Experience Division. You will lead front-line teams to deliver safe, reliable operations and exceptional customer service across our airport network. You will coach and mentor staff, manage escalated service issues, and ensure alignment with JCBA and company policies while upholding our core values. This role requires flexibility, strong leadership, and a passion for customer care. #J-18808-Ljbffr American Airlines

Vacancy posted 2 days ago
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