Corporate Travel Expense Manager

Job DescriptionCorporate Travel ManagerLocation: Hybrid in Raleigh, NC (Must be able to be in office M-W in Raleigh, NC)About UsVictra is Verizon’s largest premium retailer in the United States. We thrive on collaboration, innovation, and performance. Our mission is to "Connect technology to life in a trustworthy, fun, and profitable way". We work closely with Verizon and our brand partners to deliver exceptional product offerings, promotions, and campaigns that drive in-store traffic and revenue. Job DescriptionVictra is hiring a Corporate Travel Manager responsible for overseeing all aspects of employee travel across the company’s nationwide retail network. This includes planning and budgeting, policy development and oversight, vendor negotiation, booking oversight, travel data analysis. The role ensures travel is safe, cost-effective, and aligned with business priorities. This position will also directly manage a team of travel agents responsible for coordinating and booking travel.Reports To: Director of FinanceKey Responsibilities: Team Leadership & OperationsManage a team of corporate travel agents responsible for day-to-day travel bookings and support.Act as the escalation point for complex or high-priority travel issues not resolved by the travel agent team.Travel OversightContinuously evaluate travel procedures to incorporate best practices in corporate travel management, including duty of care, cost containment, and traveler experience.Analyze travel patterns and spend data to identify opportunities for cost savings and operational improvement.Manage booking tools and systems; oversee bookings for air, hotel, car rental, and other transit needs.Vendor & Partner ManagementNegotiate rates with hotels and establish service-level agreements (SLAs) and performance tracking for travel vendors.Policy Development & ComplianceUpdate and maintain Victra’s corporate travel policies to ensure alignment with current business needs, industry standards, and compliance requirements.Monitor adherence to travel policies and provide guidance and training to field leaders and administrative staff.Budgeting & ReportingBudget and forecast the travel costs in collaboration with Finance and HR.Track KPIs such as cost per trip, booking lead time, travel frequency by hierarchy level, and traveler satisfaction.What We Are Looking For:Bachelor’s degree in business, Hospitality Management, or a related field.5+ years in corporate travel management, preferably within a retail or distributed operations environment.Experience managing travel for multi-tiered field organizations preferred.Strong understanding of travel industry practices, tools (e.g., SAP Concur, Navan, etc), and vendor negotiation.Analytical mindset and experience working with travel or expense data.Excellent organizational, communication, and stakeholder management skills.Ability to thrive in a fast-paced environment with shifting priorities.Prior experience supporting travel for large-scale field teams or training programs.Flexible to support travel needs across different U.S. time zones.EQUAL OPPORTUNITY EMPLOYERWe're proud to be an equal opportunity employer - and celebrate our employees' differences, regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or Veteran status. Different makes us better.