Field Service Technician - Must live in OH,WI,MI,IN,KY,MO,WV,IL

Job Title

Travel to customer sites to perform preventive maintenance and emergency service

Performs new machine installation, commissioning and customer training

Ability to troubleshoot mechanical issues and communicate effectively with customers

Ensures customer satisfaction through high quality service levels, prompt execution and customer follow up

Acts in a professional, courteous and business-like manner to enhance the company in the market place.

Install, commission, troubleshoot, service, and repair GEA and third-party equipment

Perform preventive maintenance, upgrades, and audits onsite

Ensure work is done per GEA SOPs, safety standards, and deadlines

Support service sales with leads and customer relationship management

Provide technical direction and customer training when needed

Maintain accurate documentation and service reports

Your Profile / Qualifications

• A minimum of 5 years working with mechanical equipment
• Should have done extensive Travel, up to 75%
• Ability to work up to 12 hours at times
• Availability for occasional weekend work
• Understanding of Hand Tools and mechanical techniques
• Computer Literate
• Some technical writing skills
• Ability to read Schematics
• Diagrams and Technical manuals
• Must be able to function well, in an unsupervised position
• Must have a valid driver license
• Must be able to discuss technically complex issues with non-technical persons
• Good organizational skills, particularly on site, are critical

Strong background in Mechanical, Electrical (AC/DC), or Millwright trades

• Ability to read and interpret gauges, schematics, and control systems
• Skilled in troubleshooting digital, electrical, pneumatic, and mechanical systems
• Proficient in using measurement tools and testing equipment
• Solid communication and teamwork skillsserving as the face of GEA onsite
• Organized and professional with strong customer service ethics
• Comfortable in a high-travel, hands-on field service environment

The typical base pay range for this position at the start of employment is $35 - $40/hour. GEA Group has different base pay ranges for different work locations within the United States.

GEA is an equal opportunity employer. Applicants will therefore receive consideration for employment without regard to age, sex, race, color, religion, world view, national origin, genetics, disability, gender identity, marital status, sexual orientation, veteran status or any other protected characteristic required by applicable law. Applicants with disabilities are welcome and will be given special consideration if they are equally qualified.

Please note: This position is based in the United States and does not offer visa or work sponsorship. Applicants must be authorized to work in the U.S. without current or future sponsorship.