Team Member/ Shift Lead

Job Description

Job Description

We are seeking a friendly and energetic Team Member to join our dynamic food service team. This role is ideal for individuals passionate about the food industry, with a focus on delivering excellent customer service in a fast-paced environment. The successful candidate will contribute to creating a welcoming atmosphere, ensuring food safety standards, and supporting daily restaurant operations. Experience in food preparation, POS systems, and retail math is highly valued. This position offers an opportunity to develop culinary skills and gain valuable experience in the quick service and food industry.

Duties

• Prepare and serve food items according to established recipes and standards, maintaining high quality and presentation.
• Operate POS systems such as Toast for order processing, cashiering, and sales transactions.
• Manage food handling responsibilities, including sanitation, proper storage, and adherence to food safety protocols.
• Assist with bussing tables, cleaning workstations, and maintaining overall sanitation of the restaurant environment.
• Provide exceptional customer service by taking orders, answering questions about menu items, and ensuring customer satisfaction.
• Upsell menu items to enhance sales opportunities while maintaining a friendly and professional demeanor.
• Support kitchen operations by assisting with basic food prep tasks and ensuring timely delivery of orders.
• Handle cash transactions accurately using POS systems and perform basic math for change calculation.
• Maintain cleanliness and organization in the café or restaurant area throughout shifts.

Experience

• Previous experience in food service, quick service & fast food restaurants, or retail environments is preferred but not required.
• Familiarity with POS systems such as Toast is a plus.
• Experience with food preparation, cashiering, or serving roles demonstrates strong customer service skills.
• Knowledge of food safety standards, sanitation practices, and proper food handling procedures is advantageous.
• Ability to manage time effectively in a fast-paced setting while multitasking across various duties.
• Basic math skills for cash handling and retail math applications are necessary for accurate transactions. This role offers an engaging work environment where team members can develop their culinary skills, enhance customer service expertise, and grow within the food industry. We value motivated individuals eager to contribute to a positive dining experience for all guests.

Essential Skills:

• Resilient and Adaptable: Reacts to change, ambiguity, and uncertainty with openness and confidence.
• Demonstrates Accountability: Accepts responsibility for one’s own performance/actions: follows through on commitments with a sense of urgency.
• Communicates Effectively.
• Drives for Results.

Pay: $17.00 - $22.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• Paid sick time
• Paid training
• Referral program

Work Location: In person

\nCompany Description

We are a new Cafe opened for over a year. We serve Authentic Acai Bowls, Smoothies, Fresh Juices, Healthy food options. The ownership team with you is a local Sacramento native who's purpose here is to find the right people to run great businesses with, so that your life, our other employees' lives, and everyones' families' lives are all better off because of what we do together in and out of the stores. We're real people, close by, deeply involved in the business, that are here to help and make this an empowering experience for those alongside us for the ride building & growing together.

Company Description

We are a new Cafe opened for over a year. We serve Authentic Acai Bowls, Smoothies, Fresh Juices, Healthy food options. The ownership team with you is a local Sacramento native who's purpose here is to find the right people to run great businesses with, so that your life, our other employees' lives, and everyones' families' lives are all better off because of what we do together in and out of the stores. We're real people, close by, deeply involved in the business, that are here to help and make this an empowering experience for those alongside us for the ride building & growing together.