Customer Service Representative
Globe Parking Inc.
Job Description
Job Description
Benefits:
- Free uniforms
- Opportunity for advancement
- Training & development
- Competitive Compensation
- Paid Time Off
- Career Growth Opportunities
- INSOMNIA? Why not get paid for those sleepless hours?
- We are immediately seeking Customer Service Representatives to join our team. In this role, you will communicate with customers to identify their needs, dispatch our van fleet, process requests, calmly handle complaints, and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy ,a team player, and is able to remain calm under pressure. We have full and part time positions open for all days on overnight 11pm until 4,5, or 6 am. Paid training and a pay and position review after 90 days. PLEASE call View phone number on ziprecruiter.com to set up and in-person interview at our office at 8608 University Blvd., Moon Twp., PA 15108. No position details will be discussed over the phone but all your questions will be answered at your intterview..
- We also have a part time posiion available for Saturday mornings from 4am until 2pm for someone wanting to supplement their other income.
This is NOT a remote position. WE ARE HIRING IMMEDIATELY!
- Receive a high volume of inbound calls
- Identify the reason for the customer’s call, collect relevant information, and provide solutions
- Use best practices in customer service techniques to develop rapport and build relationships with customer
- Dispatch our fleet of vans from our office to Pittsburgh International Airport, to scheduled hotel pick ups, and customers prompt pick up upon return.
- High school diploma/GED
- Previous experience as a Customer Service Representative or in a similar role is preferred
- Comfortable using computers and customer management software
- Excellent phone and verbal communication skills
- Understanding of active listening techniques
- Ability to work well under pressure
- Highly organized with the ability to prioritize projects and manage time effectively
Vacancy posted 26 days ago
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