Restaurant Server

Restaurant Server

Division: JW Marriott Houston

Description: The Restaurant Server ensures a polished and professional dining experience by providing attentive, accurate, and courteous service to all guests. This role directly impacts guest satisfaction, repeat business, and the overall reputation of the dining establishment.

How You'll Shape the Experience & Future:

• Greet guests warmly and serve beverages such as ice water and coffee upon arrival.
• Present menus, suggest dinner courses, recommend wines, and answer questions about food preparation.
• Take and relay orders to the kitchen or bar, ensuring accuracy and timely delivery.
• Garnish and decorate dishes before serving and occasionally serve directly from platters.
• Monitor diners' needs and respond promptly to additional requests or concerns.
• Total bills and process payments, or direct guests to the cashier as needed.
• Replenish supplies and prepare stations for subsequent meals.
• Other duties as assigned.

Key Strengths for Success:

• Excellent interpersonal and communication skills.
• Strong attention to detail and ability to multitask in a fast-paced environment.
• Knowledge of proper dining etiquette and service standards.
• Ability to work collaboratively with kitchen and front-of-house teams.
• Friendly, professional demeanor with a focus on guest satisfaction.

Professional Experience:

• Previous experience in food service or fine dining is preferred but not required.
• Experience taking orders, serving meals, and handling guest requests is a plus.

Academic Background:

• High School Diploma or equivalent required.
• TIPS and Food Safety certifications required.
• Ongoing training in hospitality and service excellence encouraged.

Benefits:

• Medical, dental, and vision (HSA available)
• Company-paid disability & life insurance
• Employee Assistance Program
• Supplemental benefits
• 401(k) with match
• Employee discounts
• Paid vacation & sick time

Position Requirements: Successful completion of a background check is required prior to employment.

Category: Food & Beverage

Location: JW Marriott Houston 261

Full-Time/Part-Time: Full-Time

EOE Statement: HM Alpha Hotels & Resorts is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind. We are committed to providing an environment of mutual respect, the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, sex (including pregnancy and gender identity), national origin, age (40 or older) disability, genetic information, family or parental status, military service, or any other status protected by the laws or regulations in the locations where we operate. HM Alpha Hotels & Resorts will not tolerate discrimination or harassment based on any of these characteristics.