Medical Scribe / Medical Office Assistant

Job Description

Job Description

Northwest Family Health Center is seeking a dependable and motivated Medical Scribe / Medical Office Assistant to join our family medicine practice. This position combines medical documentation and physician support with front-desk and patient coordination responsibilities.

This is an excellent opportunity for someone interested in gaining exposure to outpatient medicine and learning the day-to-day operations of a community-based medical practice. We are looking for someone who is organized, personable, comfortable learning quickly, and able to communicate professionally with patients, providers, and other healthcare offices.

Responsibilities

Medical Scribing & Physician Support

• Assist physicians with accurate and timely documentation in the electronic medical record
• Review and organize relevant patient information and medical records
• Assist with chart preparation and updates
• Enter and update clinical information in the EMR as directed
• Support physicians with documentation and other clinical workflow needs
• Help maintain accurate and complete patient records
• Maintain patient confidentiality and comply with HIPAA requirements

Front Desk & Patient Coordination

• Greet and assist patients in a professional and welcoming manner
• Answer incoming telephone calls and route messages appropriately
• Schedule, confirm, and reschedule patient appointments
• Assist with patient check-in and check-out
• Verify and update patient demographic and insurance information
• Collect copayments and patient payments as appropriate
• Communicate with pharmacies, laboratories, imaging facilities, specialists, and other healthcare offices as needed
• Help address patient questions and direct clinical concerns to the appropriate staff member or provider
• Perform general office and clerical duties necessary to support daily practice operations

Qualifications

• High school diploma or equivalent required
• College coursework or a bachelor's degree in a health or science-related field preferred
• Previous medical scribing, medical office, clinical, or healthcare experience preferred
• Familiarity with medical terminology preferred
• Strong written and verbal communication skills
• Strong typing and computer skills
• Excellent attention to detail and organizational ability
• Ability to multitask and remain organized in a busy medical office
• Professional, dependable, and comfortable interacting directly with patients
• Ability to work closely with physicians and accept feedback
• Experience with electronic medical records preferred

Ideal Candidate

The ideal candidate is dependable, adaptable, detail-oriented, and eager to learn. We value someone who takes initiative, communicates well with patients and coworkers, and is willing to assist with different aspects of the practice as needed.

This position may be particularly well suited for a pre-medical or other health-professions candidate interested in gaining meaningful exposure to outpatient medicine while developing experience with medical documentation, patient communication, and medical office operations.

Job Type: Full-time
Work Setting: In-person, outpatient family medicine practice

Northwest Family Health Center is an equal opportunity employer.

\nCompany Description

Northwest Family Health Center has been providing quality, timely, cutting-edge and compassionate medical care to residents of all ages within and around the metropolitan Orlando and Central Florida area since 2017.

Company Description

Northwest Family Health Center has been providing quality, timely, cutting-edge and compassionate medical care to residents of all ages within and around the metropolitan Orlando and Central Florida area since 2017.