Director Delivery Management

The Director Delivery Management owns end-to-end delivery accountability for a large, complex energy sector account. This is a senior client-facing role that combines hands-on program governance with strategic advisory, guiding the client through an AI-native transformation of their engineering organization while maintaining the commercial and relationship health of the engagement.The right person leads from the front: they don't wait for problems to surface, they anticipate them. They bring a point of view into every client conversation, not just status updates.Req.#1039702597ResponsibilitiesOwn the delivery health of the account, operating ahead of issues rather than reacting to them, tracking risks, dependencies, and team signals before they become client problemsEstablish delivery rhythms, escalation paths, and decision frameworks that reduce noise and keep the program moving at paceChallenge the team and the client when scope, priorities, or ways of working are drifting; drive course corrections earlyIdentify and pursue opportunities to expand delivery impact across the account, additional workstreams, adjacent teams, or new problem areas where EPAM can add valueAct as the senior advisor on AI adoption within the account's engineering organization, translating strategy into an actionable transformation roadmapLead the design and implementation of an AI SDLC operating model, covering role-aware AI tooling integration, developer workflow transformation, and governance for a regulated environmentGuide the client from isolated AI experimentation toward agent-driven delivery at scale, with measurable productivity outcomes (PR coverage, cycle time, defect reduction)Own the platform engineering conversation: shared AI infrastructure, tooling standardization, and the operating model that engineering teams work withinEnsure all AI enablement work meets the client's regulatory and audit requirements, human-in-the-loop controls, auditability, and traceability are non-negotiable in energy sector contextsBring maturity model thinking to leadership conversations: where the organization is today, where it needs to be, and what the path looks like quarter by quarterServe as the primary executive relationship owner on the account owning C-suite and VP-level relationships and ensuring EPAM is seen as a strategic partner, not a vendorRun structured QBRs, steering committees, and executive briefings that communicate program health, transformation progress, and forward-looking roadmaps with clarityManage commercial dynamics: SOW governance, change control, margin health, and renewal positioningNavigate stakeholder complexity across IT, business, and compliance functions, aligning competing priorities without losing delivery momentumRepresent the client's interests internally to ensure EPAM allocates the right talent and resources to the accountRequirementsDelivery leadership: 10+ years managing large, complex software delivery programs ($5M+ ACV or 50+ FTE)AI transformation: Hands-on experience leading or designing AI SDLC adoption across engineering organizations, not just awarenessRegulated environments: Prior delivery in energy, utilities, financial services, or another regulated sector where governance and audit are centralExecutive engagement: Demonstrated track record building and maintaining C-suite / VP-level relationships over multi-year engagementsCommercial acumen: Experience owning account P&L, SOW governance, and commercial negotiationsOperating model design: Ability to design and implement new ways of working team structures, governance models, delivery ceremonies not just execute within existing onesWe offerMedical, Dental and Vision Insurance (Subsidized)Health Savings AccountFlexible Spending Accounts (Healthcare, Dependent Care, Commuter)Short-Term and Long-Term Disability (Company Provided)Life and AD&D Insurance (Company Provided)Employee Assistance ProgramUnlimited access to LinkedIn learning solutionsMatched 401(k) Retirement Savings PlanPaid Time OffLegal Plan and Identity Theft ProtectionAccident InsuranceEmployee DiscountsPet InsuranceEmployee Stock Purchase ProgramEPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our clients, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.Engineer the Future with a Career at EPAMApplications will be accepted on a rolling basis.EPAM will not provide new H-1B visa sponsorship for this position. Candidates with existing transferable H-1B status may be considered. #J-18808-Ljbffr