Service Manager - Audi San Diego

Holman is a family-owned, global automotive services organization anchored by our deeply rooted core values and principles that have enabled us to continue Driving What’s Right throughout the last century. Our teams deliver the Holman Experience by treating our customers and each other as we would like to be treated, and creating positive, rewarding relationships all around. The automotive markets Holman serves include fleet management and leasing, vehicle fabrication and upfitting, component manufacturing and productivity solutions, powertrain distribution and logistics services, commercial and personal insurance and risk management, and retail automotive sales as one of the largest privately owned dealership groups in the United States. Audi San Diego has an opportunity for a Service Manager to join the Holman family Compensation Base Plus Commission, $180k-$230k per year Responsibilities Set a clear vision and goals for the Service Department to achieve targeted performance Coach, develop, engage, and motivate the team to achieve key goals and performance expectations Attract, develop, and retain the very best talent for the Service Department Creating an exceptional customer experience to drive customer loyalty Analyze the business to determine shortfalls and develop action plans to improve performance Drive the business through a high-level of involvement in day-to-day operations Evaluate performance of automotive service staff to acknowledge efficient employees and guide under-performing ones Listen to client complaints and assist in addressing their issues and resolving challenges Follow up with customers to obtain feedback and ensure they are satisfied with received service Qualifications 3 to 4 years of experience running an automotive service department is required Audi or High-line experience is a plus People oriented, earn customers and employees loyalty with a positive and energetic personality Ability to build strong teams and lead by example Desire to recruit, coach, train and mentor service staff to exceed their goals Self-motivated, enthusiastic presence in a team environment Strong written and verbal communication skills Benefits Overview Health Insurance Vision Insurance Dental Insurance Life and Disability Insurance Flexible Spending and Health Savings Accounts Employee Assistance Program 401(k) plan with Company Match Paid Time Off (PTO) Paid Holidays, Bereavement, and Jury Duty Paid Pregnancy/Parental leave Paid Military Leave Tuition Reimbursement Artificial Intelligence Statement We recognize that applicants for positions at any organization may view AI tools for tasks such as drafting a resume or cover letter, provided the information is accurate and truthful. However, applicants should not use AI tools to: Answer interview questions on their behalf, or use AI tools in any way during the interview or other qualification process(es). Misrepresent or embellish qualifications, skills, or experience Create false or misleading representations of identity (e.g., deepfakes or altered images/videos) Your application, whether an AI tool is used or not, should reflect your authentic abilities and experiences. Any use of AI that compromises honesty or integrity may result in disqualification from the process. Equal Opportunity Employment and Accommodations Holman provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. If you are a person with a disability needing assistance with the application process, please contact View email address on click.appcast.io This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Pay We offer competitive wages that are commensurate with job-related skills, experience, relevant education or training, and geographic location, starting in the range of $105,050.00 - $149,700.00 USD annually for full time employees. The annual compensation range is comprised of base pay and bonus earnings. #J-18808-Ljbffr Dormont Manufacturing Co