Assistant Manager

Assistant Property Manager

Cornerstone Residential is a comprehensive property management company committed to providing exceptional service while maximizing revenue for our partners. Our mission is to protect and enhance the value of the properties we manage, ensuring they thrive in a competitive market. Today, we manage over 23,000 housing units across 229 communities throughout the western and mid-United States.

At the heart of our operation is a strong focus on resident and employee satisfaction, which we believe is essential for maintaining high occupancy rates and fostering community loyalty. We strive to create welcoming and enjoyable living environments for all residents, ultimately driving income growth for property owners.

The Assistant Property Manager for property assists Property Manager with managing operations, leasing activity, renewals, collections, financial reporting, supplies, and communications for assigned residential property. At Hines, since the property is located on the VA campus, the VA has its own postal system. There's no mail carrier assigned to deliver directly to us, so we have to physically go to the post office, pick up the mail, and sort it into the boxes ourselves.

Classification: Full-Time, Hourly/Non-Exempt

Shift: Monday - Friday 8 am-5 pm

Compensation: $15-$20/hour (may be eligible for monthly commissions and quarterly bonuses)

Essential Duties:

Assist Property Manager in managing day-to-day operations.

• Ensure all monies received are deposited and recorded on a daily basis and confirm proper bookkeeping procedures.
• Promptly respond to resident concerns, comments, and/or complaints.
• Ensure that the proper move-in paperwork, keys, and remotes are prepared for a new resident.
• Inspect make-ready apartments prior to move in.
• Maintain and/or create a resident renewal program to encourage resident retention.

Assist with management of property maintenance with the assistance of the maintenance team.

• Assist in managing requests for repairs and maintenance and evaluate timely completion of work orders.
• Monitor electric, water, and gas usage on the property.

Manage and monitor rental collection.

• Ensure rent and other charges are collected timely and posted daily.
• Ensure the proper legal notices are given and deadlines met concerning filing eviction, filing writs, and attending court hearings.
• Assess move-out condition of apartments and have a final account statement sent with the final disposition.

Manage, create, and monitor marketing activities.

• Understand the market and any other aspects of the sub-market that could impact occupancy and/or income of the property.
• Assist with the creation of marketing surveys and understand marketing strategies to secure prospective residents.

Perform other duties as assigned or requested to support property operations.

Requirements:

Experience:

• High school diploma or GED.
• Minimum two years' property management industry experience.
• One-Site or other property management software.
• Must have reliable transportation, maintain auto insurance, and have a valid driver's license.
• Proven ability to market properties.
• Strong communication and customer service skills.
• Must be able to pass background check and drug screen

Preferred:

• Bilingual or multilingual skills
• CAM, ARM or CCRM certification.

Benefits:

• Medical, Dental, and Vision
• Supplemental Insurance available
• Employer paid Life, AD&D, LTD, and STD
• 401k Plan
• Paid Vacation Time
• Paid Sick Time
• Opportunity for career advancement and continued education

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.