IT Systems Director

Job Description

Job Description

We are looking for an experienced IT Systems Director to lead the evolution of our business systems environment in Atlanta, Georgia. This role will shape a more efficient, scalable technology foundation by improving system structure, strengthening data reliability, and aligning tools with operational goals. The ideal candidate brings strong expertise in Smartsheet, database strategy, and cross-functional collaboration, along with the ability to turn business needs into practical technical solutions.

Responsibilities:
• Direct the redesign of the organization’s Smartsheet environment to create a cleaner, more scalable framework that supports long-term growth.
• Oversee the configuration and governance of Smartsheet assets, including dashboards, workflows, reports, forms, automations, and user permissions.
• Define data standards and control practices that improve accuracy, consistency, and accountability across critical business information.
• Collaborate with department leaders to assess operational needs and translate them into effective systems, reporting structures, and process improvements.
• Lead database planning, implementation, and ongoing optimization across core platforms to support dependable reporting and decision-making.
• Manage integrations between Smartsheet and other essential business applications, including finance, billing, and asset-related systems.
• Reduce manual work by identifying automation opportunities, removing duplicate data, and improving system connectivity.
• Oversee third-party IT vendors and managed service providers to ensure strong support for infrastructure, Microsoft systems, access controls, and cybersecurity operations.
• Guide system enhancements, testing, documentation, user training, and data migration efforts to support adoption and operational continuity.
• Serve as a strategic advisor to senior leadership on technology investments, system scalability, and information management priorities.• Bachelor’s degree in Information Systems, Computer Science, Management Information Systems, or a related discipline.
• At least 5 years of progressive experience leading business systems, information systems, or IT operations functions.
• Strong hands-on expertise with Smartsheet architecture, administration, workflow design, and reporting.
• Experience with database design, data governance, system implementation, and platform integration.
• Working knowledge of IT infrastructure and support areas such as Active Directory, backup technologies, Cisco technologies, computer hardware, and configuration management.
• Ability to manage external technology vendors and evaluate service performance against business expectations.
• Strong communication skills with the ability to explain technical concepts clearly to nontechnical stakeholders.
• Demonstrated success improving processes, increasing data integrity, and building scalable systems in a growing organization.