PACE Bus Driver

Job Description

Job Description

About Us

Community health is about more than just vaccines and checkups. It’s about giving people the resources they need to live their best lives. At Neighborhood, this is our vision. A community where everyone is healthy and happy. We’re with you every step of the way, with the care you need for each of life’s chapters. At Neighborhood, we are Better Together.

Neighborhood Healthcare PACE is a managed medical plan built around surrounding participants with a team of physicians, nurses, social workers, therapists and care coordinators to help them maintain good health and a good quality of life. Our goal is to keep our seniors happy and healthy at home surrounded by their family and community.

As a private, non-profit 501(C) (3) community health organization, we serve over 500k medical, dental, and behavioral health visits from more than 100,000 people annually. With two PACE centers located in Riverside County, our PACE program is positioned to serve over 650 senior participants.

ROLE OVERVIEW and PURPOSE

The PACE Bus Driver is primarily responsible for providing safe transportation to participants in a timely and competent manner and communicating important information relevant to the overall care plan to the multidisciplinary team. Schedule: Monday-Friday: 9:30am-6:30pm. Schedule might vary based on business needs.

Responsibilities

• Operate a 12-passenger bus safely in accordance with traffic laws and Neighborhood’s policies.
• Transport participants to and from the day center, medical facilities, and other scheduled outings.
• Assist participants in boarding and exiting the vehicle safely, including those using mobility aids such as walkers or wheelchairs.
• Conduct pre-trip and post-trip vehicle inspections and maintain accurate records.
• Maintain cleanliness and basic upkeep of the vehicle.
• Report any incidents, accidents, or participant concerns to appropriate staff promptly.
• Communicate effectively and courteously with participants, caregivers, and team members.
• Maintain confidentiality and respect participants’ rights and privacy.
• Participate in training and meetings as required.
• Provides transportation for passengers in a timely and competent manner which ensures patient and participant satisfaction and retention; escorts patients to and from buildings when necessary
• Operates equipment safely and in compliance with vehicle licensing regulations
• Reports participant or caregiver requests for changes in drop-off or pick-up locations
• Follows established schedules and makes necessary adjustments to meet unanticipated changes; determines the safest and most efficient pick-up and delivery routes while considering the needs of participants and requirements of clinic and therapies and maintains narrative of route
• Carries or assists one-person transfers of participants to and from vehicles and inside vehicles
• Inspects and ensures vehicles are maintained to a clean and safe condition and gas tank filled each night; notifies appropriate supervisor of maintenance or repair needs
• Maintains standard records, (e.g., logs of passengers and miles driven, service records, gasoline purchases)
• Promptly reports to appropriate staff regarding participant-related concerns noted in home or on the bus; writes progress notes for documentation
• Delivers medications and other supplies to participants
• Follows all safety guidelines and standards; attends safety in-services and offers guidance or assistance to staff working in an unsafe manner
• Reports accidents and incidents to supervisor immediately
• Follows proper infection control procedures and maintain supply of emergency clean up kits

Qualifications

Education/Experience

• High school diploma/GED preferred
• Valid CA Class A, B, or C commercial driver’s license (CDL) with passenger endorsement required
• Two years medical, ADA, pupil, and/or elderly transportation experience preferred
• Clean driving record (free from major infractions including, but not limited to, DUI, negligent, reckless, or excessive minor infractions and convictions) required
• Successful completion of defensive driving and passenger assistance training courses within three months of hire
• Current Basic Life Support (BLS) certification is required upon hire and must be maintained as a condition of employment. These courses must follow AHA guidelines, but may be completed through approved online providers such as ProMed or other equivalent programs that meet recognized BLS standards
  • In addition, current CPR and First Aid certification are required for all PACE employees in accordance with CMS and DHCS requirements. First Aid training will be provided at onboarding and must be renewed annually. 

Additional Qualifications (Knowledge, Skills and Abilities)

• Demonstrated ability to safely operate a wheelchair accessible van or vehicle.
• Excellent verbal and written communication skills, including superior composition, typing and proofreading skills.
• Ability to interpret a variety of instructions in written, oral, diagram, or schedule form
• Ability to successfully manage multiple tasks simultaneously
• Excellent planning and organizational ability
• Ability to work as part of a team as well as independently
• Ability to work with highly confidential information in a professional and ethical manner

Physical Requirements

• Ability to lift/carry 50 lbs/weight
• Ability to stand for long periods of time

COMPLIANCE (Safety & HIPAA)

• Follows all safety procedures as outlined in Neighborhood Healthcare’s Illness and Injury Prevention Plan (IIPP) and report any injuries and/or unsafe conditions immediately
• Maintains current knowledge of policies and procedures as they relate to safe work practices
• Follows all safety procedures and report unsafe conditions
• Uses appropriate body mechanics to ensure an injury free environment
• Familiarity with location of nearest fire extinguisher and emergency exits
• Follows all infection control procedures including blood-borne pathogen protocols
• Maintains privacy of all patients, employee and volunteer information and access such information only on a need-to-know basis for business purposes
• Complies with all regulations regarding corporate integrity and security obligations
• Reports all behavior and/or activity that are unethical, fraudulent, or unlawful

Neighborhood Healthcare offers a generous benefit plan that includes:  Medical, Dental, and Vision Plans. Two plus weeks of vacation, Nine Holidays including two Floating Holidays of your choosing, Sick/Personal time, Volunteer Time Off (VTO), 403b Retirement plan (similar to a 401k), optional Health and Wellness events, and much more!

Pay range: $22.88 to $32.08 per hour, depending on experience.

Compensation Disclosure: The posted salary range reflects the designated pay grade for this position. While this range represents the broader classification of the role, actual compensation will be based on several factors, including but not limited to: the candidate’s overall knowledge, skills, and experience, market data and industry benchmarks, internal equity within the organization, Budgetary considerations and organizational needs. As a result, placement within the range is not guaranteed, and the full pay grade range may not be utilized.