Store Associate

Job Description

Job Description

Responsible for attending to customers in a sales capacity while also carrying out a variety of shared retail activities required for daily operation.

Must be 18+ to apply

HIGH LEVEL RESPONSIBILITIES:

● Contribute to an atmosphere that balances a friendly feel with professionalism

● Help customers of all ages feel welcome and learn their way around the store to develop an understanding of how the Bricks & Minifigs experience is unique

● When customer service is not required, prioritize time around other essential duties in a way that demonstrates efficiency, proficiency, and ability to follow directions

● Collaborating proactively and constructively with line management and other colleagues

SPECIFIC RESPONSIBILITIES:

-35% Greeting and assisting customers in person and on the phone (requires a lot of standing)

-45% Preparing LEGO product (sorting, cleaning, building, pricing)

-10% Sharing in cleaning responsibilities (e.g. vacuuming, restroom, dusting)

-10% Sharing in other general retail activities as needed (e.g. annual stock count, special events)

KNOWLEDGE AND SKILLS:

● Excellent oral and written English communication

● Ability to be welcoming and approachable

● Highly organized with good quantitative ability and high degree of accuracy

● Rapidly learn about a variety of products and systems

● Preferred: 1+ years of experience in customer service, point of sale experience

● Required: Knowledge of LEGO product, themes, and history

● Act with integrity and accountability

● Understand and follow policies, processes and ethical requirements

● Work collaboratively with others

● A desire to develop your skills and grow within the role and organization

PHYSICAL REQUIREMENTS & WORKING CONDITIONS

● Physically able to lift and move heavy boxes and stand for long periods of time

COMPENSATION, PERKS AND SHIFTS

● Depending on the availability of the person hired, this position will be 20-32 hours per week with wages generally starting from $15/hour (depending on experience and availability) with potential for sales bonuses. We will work with you to set a relatively set weekly schedule that works well for us both.

Employees regularly scheduled for 40 hours or more per week are considered full-time and are eligible for a salaried position and additional perks. Wages and hours for this position both have potential for increase based on performance of the business and the individual.

● Employee discounts as per Employee Discount Policy

● There often is flexibility between weekdays and weekends. The shifts run through our normal operating hours.

NOTE: The above job description is intended to describe the general nature and level of work being performed by staff assigned to this job. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required of staff in this position. Duties, responsibilities, and skills are also subject to change based on the changing needs of the organization and environment.