Hospice Clinical Success Mentor
Elara Caring
At Elara Caring, we have a unique opportunity to play a huge role in the growth of an entire home care industry. Here, each employee has the chance to make a real difference by carrying out our mission every day. Join our elite team of healthcare professionals, providing the Right Care, at the Right Time, in the Right Place. Job Description: At Elara Caring, we care where you are and believe the best place for your care is where you live. We know there's no place like home, and that's why our teams continue to provide high-quality care to more than 60,000 patients each day in their preferred home setting. Wherever our patients call home and wherever they are on their journey of health, we care. Each team member has a part to play in this mission. This means you have countless ways to make a difference as a Clinical Success Mentor - Hospice. Being a part of something this great starts by carrying out our mission every day through your true calling: developing an amazing team of compassionate and dedicated healthcare providers. To continue to be an industry pioneer in delivering unparalleled care, we need a Clinical Success Mentor - Hospice with commitment and compassion. Are you one of them? Why Join the Elara Caring mission? Work in a collaborative environment. Be rewarded with a unique opportunity to make a difference Competitive compensation package Tuition reimbursement for full-time staff and continuing education opportunities for all employees at no cost Opportunities for advancement Comprehensive insurance plans for medical, dental, and vision benefits 401(K) with employer match Paid time off, paid holidays, family, and pet bereavement Pet insurance
As a Clinical Success Mentor - Hospice you’ll contribute to our success in the following ways:
- Maintains current knowledge of Medicare/Medicaid, hospice, third-party payor regulations, and applicable federal, state, and local requirements.
- Provides training and coaching on hospice eligibility criteria, regulatory standards, and disease-specific guidelines.
- Educates clinical staff and physicians on medical, functional, prognostic, and documentation requirements supporting hospice eligibility.
- Trains and supports interdisciplinary teams (IDG/IDT) on roles, responsibilities, collaboration, documentation, and regulatory compliance.
- Conducts ongoing education on regulatory changes, quality standards, audits, and hospice best practices.
- Assesses clinical quality across nursing, social work, and spiritual care through IDG observation, audits, and eligibility scoring.
- Identifies opportunities for improvement and provides coaching, training, resources, and follow-up to strengthen clinical quality and compliance.
- Attends IDG meetings across branches to assess processes and provide guidance to improve quality and compliance.
- Supports key organizational initiatives, including live discharges, eligibility and documentation, and IDG process improvement.
What is Required?
- Bachelor's degree or Graduate of an accredited program of Nursing.
- Current State License as a Registered Nurse, with a Compact Licensure preferred.
- Minimum of three to five (5) years' relevant experience as a registered nurse in a Hospice environment with quality, compliance and/or leadership experience preferred.
- Must possess a valid driver's license, maintain an acceptable driving record, OR have reliable transportation to travel between patient homes and assigned work locations.
- TRAVEL: 50-75% travel.
- Meets all applicable agency policies and procedures related to health screening and required testing.
You will report to the Director of Clinical Success Mentorship
Equal Employment Opportunity: We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at View email address on click.appcast.io.
Pay & Benefit Information: Compensation for this role will be determined based on a variety of factors, including qualifications, skills, competencies, and relevant experience. Elara offers a broad range of benefits. Learn more at
EVerify: Elara Caring participates in E-Verify after a job offer is accepted and Form I-9 completed.
Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.
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