Guest Services Representative

Join us as a Guest Services Representative, where your passion for creating memorable experiences will shine. At the forefront of our brand, you'll welcome guests with warmth and professionalism, playing a crucial role in setting the tone for their stay. With every interaction, you'll resolve inquiries effortlessly, ensuring each guest feels valued and appreciated. You'll be part of a vibrant team, thriving in a dynamic, fast-paced environment that values attention to detail and exceptional communication. Together, we'll build a workplace culture that celebrates energy, initiative, and dedication. Let's embark on this exciting journey to offer unparalleled hospitality and create lasting memories for our guests. Responsibilities: • Greet guests warmly and professionally upon arrival • Handle check-ins, check-outs, reservations, and guest inquiries • Provide accurate information about services, facilities, and local attractions • Resolve guest issues promptly to ensure satisfaction • Maintain a clean, organized, and welcoming front desk environment • Collaborate with team members to uphold high service standards • Handles cash and is able to accurately count cash and make accurate change for guests. Responsible for cash transactions. Knows the procedure for obtaining proper credit card authorizations Qualifications: • Previous front desk experience • High School Diploma or Equivalent • Detail Oriented • Flexible • Team Player • Tech Savvy Compensation: $17 - $19 hourly

• Greet guests warmly and professionally upon arrival • Handle check-ins, check-outs, reservations, and guest inquiries • Provide accurate information about services, facilities, and local attractions • Resolve guest issues promptly to ensure satisfaction • Maintain a clean, organized, and welcoming front desk environment • Collaborate with team members to uphold high service standards • Handles cash and is able to accurately count cash and make accurate change for guests. Responsible for cash transactions. Knows the procedure for obtaining proper credit card authorizations