Shuttle Driver

Shuttle Driver

Kentucky Campus - Wilmore, KY

Position Summary

Work closely with Front Desk Staff members, Night Auditors, Operations Support Staff, and the Operations Manager to provide safe, timely, and professional transportation services for hotel guests while ensuring exceptional hospitality, professionalism, and guest satisfaction. Assist guests with luggage, transportation inquiries, and shuttle scheduling while representing the hotel in a courteous and professional manner.

Essential Functions

• Provide scheduled airport shuttle transportation for hotel guests during assigned shifts, when needed.
• Ensure hospitality by welcoming guests, assisting with luggage, answering questions about the hotel and local area, and providing a positive guest experience during transport.
• Maintain cleanliness, safety, and daily inspection logs for the shuttle vehicle.
• Communicate with the front desk regarding guest flight schedules.

Required/Preferred Skills

• Strong interpersonal and communication skills to engage with guests, and staff professionally.
• Ability to safely operate a passenger shuttle vehicle while following all traffic laws and safety regulations.
• Capable of learning and using hotel communication systems, reservation software, and shuttle scheduling procedures.
• Demonstrates professionalism and hospitality in representing ATS to the public.
• Must maintain a valid driver's license with a clean driving record.

Education

• High school diploma or equivalent required.
• 13 years of experience in hospitality, transportation, customer service, or similar roles preferred.