Sales Operations Manager at Alter Domus New York, NY

ABOUT US:

As a world leading provider of integrated solutions for the alternative investment industry, Alter Domus (meaning “The Other House” in Latin) is proud to be home to 90% of the top 30 asset managers in the private markets, and more than 6,000 professionals across 24 jurisdictions. With a deep understanding of what it takes to succeed in alternatives, we believe in being different - in what we do, in how we work and most importantly in how we enable and develop our people. Invest yourself in the alternative, and join an organization where you progress on merit, where you can speak openly with whoever you are speaking to, and where you will be supported along whichever path you choose to take. Find out more about life at Alter Domus at careers.alterdomus.com

JOB DESCRIPTION:

Alter Domus is currently seeking a new Sales Operations Manager to join its Sales Operations team at our New York Office. In this role, you will be responsible for: Strategic Analysis & Insight Generation Develop and apply innovative analytical approaches to identify sales growth opportunities—both within existing client portfolios (share of wallet) and across new business prospects. Deliver actionable insights that shape commercial strategy and execution. Performance Monitoring & Reporting Lead the preparation and continuous improvement of commercial performance dashboards and reports (recurring and ad hoc). Identify key trends, risks, and opportunities, and present findings to the Commercial Leadership Team to inform strategic decisions. RFP & Proposal Management Collaborate with global Sales & RM teams to project manage and lead the development of high-impact RFPs, proposals, and sales materials—particularly for strategic and key client deals. Process Optimization & Automation Identify and implement automation opportunities to streamline reporting, improve data quality, and enhance team efficiency. Champion best practices in data management and reporting consistency. Market Intelligence & Competitive Insights Centralize and curate relevant industry, regulatory, macroeconomic, and fintech insights to support sales pitches and strategic planning. Commercial Technology & CRM Leadership Actively contribute to the evolution of the Commercial Technology Stack, including CRM and Sales Engagement tools. Provide training, support, and troubleshooting for users, ensuring optimal adoption and usage. Team Leadership & Development Mentor and coach junior team members, fostering a culture of continuous learning and analytical excellence. Support onboarding and upskilling of new users across tools and processes. Deal Governance & Pipeline Management Lead deal reviews and coordinate follow-up actions to ensure alignment, accountability, and progress across commercial initiatives. Your Profile: Bachelor’s degree in Business Administration, Finance, Economics, Accounting, or a related field. 5+ years of experience in Sales Operations or a similar analytical/commercial role, preferably within the alternative investment industry. Strong understanding of global service delivery models and the business needs of alternative investment participants. Proven experience managing teams in a multinational environment. Exceptional analytical skills with a demonstrated ability to interpret complex data and translate it into strategic insights. Advanced proficiency in Microsoft Excel , Power BI , and other data visualization/analytics tools. Hands-on experience with Salesforce , CRM Analytics , and Outreach . Strong communication and presentation skills, with the ability to influence stakeholders at all levels. Detail-oriented, highly organized, and able to manage multiple priorities in a fast-paced environment. A proactive, solutions-oriented mindset with a passion for continuous improvement and innovation.

WHAT WE OFFER:

We are committed to supporting your development, advancing your career, and providing benefits that matter to you. Our industry-leading Alter Domus Academy offers six learning zones for every stage of your career, with resources tailored to your ambitions and resources from LinkedIn Learning. Salary range: We offer a salary of $87,500 to $145,000 depending on the skills and experience brought to the role. Our global benefits also include: Support for professional accreditations such as ACCA and study leave Flexible arrangements, generous holidays, plus an additional day off for your birthday! Continuous mentoring along your career progression Active sports, events and social committees across our offices 24/7 support available from our Employee Assistance Program The opportunity to invest in our growth and success through our Employee Share Plan Plus additional local benefits depending on your location Equity in every sense of the word: We are in the business of equity, in every sense of the word. For us, this means taking action to ensure every colleague has equal opportunity, valuing every voice and experience across our organisation, maintaining an inclusive culture where you can bring your whole self to work, and making Alter Domus a workplace where everyone feels they belong. We celebrate our differences, and understand that our success relies on diverse perspectives and experiences, working towards shared goals and a common purpose. We take pride in creating a workplace where all our people are empowered to be truly invested in the alternative and bring their whole selves to work. We are committed to ensuring a welcoming recruiting and onboarding process for everyone. Please contact our hiring team if you require any accommodations to make our recruitment process more accessible for you. Alter Domus Privacy notice can be reviewed via Alter Domus webpage: #J-18808-Ljbffr Itlearn360