Voice Engineer
3B Staffing LLC
Hello
Greetings!!!
This is Sakshi from Jconnect INC . Below is the requirement with my client. Please let me know if you are available for this role.
Location : Gahanna, OH
Duration: Fulltime JOB DESCRIPTION :
Must Have Technical/Functional Skills
• Strong experience with Voice / VoIP management tools and processes
• Strong knowledge and experience with Cisco Unified Call Manager
• Good knowledge and experience with SBC technologies (Oracle)
• Strong understanding of call recording systems (Nice)
• Strong E911 experience
• Good knowledge and familiarity
• with Cisco UCS
• Good experience with general networking technologies
• Strong understanding with Microsoft Teams Calling
• 3+ years of experience managing large call manager telephony environments
Roles & Responsibilities
• Configure and enable Teams Phone System, policies, calling plans, and number assignments.
• Work with SBCs (AudioCodes/Ribbon) for Direct Routing setup and testing.
• Perform user cutovers from Cisco to Teams in coordinated migration waves.
• Configure Teams call queues, auto attendants, voicemail, and routing policies.
• Migrate and validate analog and specialty lines (gateways/intercom/paging).
• Coordinate with carriers for number porting and PSTN transitions
• Reconfigure or decommission Cisco voice gateways and SIP trunks postmigration.
• Update routing tables, dial peers, E911 configurations, and failover paths.
• Support coexistence scenarios during phased migration.
• Provide L2/L3 troubleshooting during pilot and mass migration phases.
• Identify issues in SBC routing, Teams policy conflicts, or device registration failures.
• Handle escalations related to call quality, dropped calls, and network dependencies.
• Create detailed SOPs, migration runbooks, rollback plans, and user guides.
If you are interested, please send me your updated resume ASAP with below details:
Full Name:
Current Location/Zip:
Contact Number:
E-Mail Id:
Alternate Email Id:
Visa/Work Permit Status:
Current Rate/Salary:
Expected Base Salary:
Notice Period/Availability to Start:
Skype ID:
Willingness to relocate to job location:
Any Relocation Concern (family/house/weather):
Current/Previous Employer Name:
Preferred Interview timings (Specify Time zone):
Any other job opportunity in process & at which stage:
Overall Experience Summary:
LinkedIn URL:
Looking forward for your response.. Thanks and Regards, Sakshi Tripathi
Jconnect Infotech Inc.
168 Barclay Center Ste. 347,
Cherry Hill, NJ 08034
Email: View email address on click.appcast.io
LinkedIn ID: The contents of this email message and any attachments are intended solely for the addressee(s) and may contain confidential and/or privileged information and may be legally protected from disclosure. If you are not the intended recipient of this message or their agent, or if this message has been addressed to you in error, please immediately alert the sender by reply email and then delete this message and any attachments. If you are not the intended recipient, you are hereby notified that any use, dissemination, copying, or storage of this message or its attachments is strictly prohibited.
Vacancy posted 4 days ago
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