Hospitality Manager - Naperville

Job 178969 - Hospitality Manager - Naperville Naperville, IL Oversee every aspect of theater and restaurant operations. Ensures excellent guest service that meets or exceeds expectations. Ensures that the theater is adequately staffed to meet guest needs. Controlling day-to-day operations - profit & loss, by following cash control/security procedures, reviewing financial reports, and taking appropriate actions. Control all profit and loss centers, including food, beverage, supply, utility and labor costs. Operating the business in accordance with the company policies and applicable laws. Will directly impact interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Responsible for all financial (invoices, reporting) and personnel/payroll related administrative duties, completed accurately, on time and in accordance with Company policies and procedures. Manage all shifts, which include daily decision-making, staff support, scheduling and planning while upholding standards, product quality and cleanliness. Enforcing safe work behaviors to maintain a safe environment for both guests and crew members. Monitor daily activities to ensure quality food and cleanliness standards. Meet the restaurant's P&L, and expense goals Promoting suggestive selling techniques. Maintaining professional behavior while creating a warm, fun, friendly, and hospitable atmosphere. Prepare quarterly Sales and projections for area supervisor approval including follow up on store action plans. Requirements Bachelor’s Degree or equivalent combination of education and experience Minimum of 3 years of experience as manager in full service, casual dining, or similar field Experience with full service alcohol serving facility desirable Record of maintaining high standards in restaurant cleanliness, sanitation, food quality, and guest satisfaction Demonstrated leadership skills, including coaching, directing, and motivating a team Some exposure to P&L and sales building highly desirable #J-18808-Ljbffr