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Customer Service Team Lead — Mentor & Process Optimizer

DUAL North America, Inc.

DUAL North America, Inc. in Dallas, TX is seeking a Customer Service Team Lead to supervise the customer service team, mentor staff, and drive process improvements. You will oversee inquiries, resolve escalations, and collaborate with other departments to enhance service quality. The role requires strong leadership, excellent communication, and experience leading projects. In-office position with competitive hourly pay and benefits included. #J-18808-Ljbffr DUAL North America, Inc.

Vacancy posted 1 day ago
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