Sap Customer Relationship Management Consultant

Conviso Inc is hiring SAP CRM Support Specialist role, this is a 100% REMOTE set-up position & comes with benefits, 401K & some accrued PTO. The Ideal Candidate would serve as a functional subject matter expert for SAP CRM Grantor environment. Title: SAP CRM Support Specialist Location: Remote - EST Hours Clearance: Public Trust Eligible Key Responsibilities • Review and assess current-state SAP CRM Grantor documentation, processes, configurations, and functionality. • Conduct business process analysis and design reviews to identify gaps, risks, and potential upgrade impacts. • Identify and document mission-critical Grantor functionality, customizations, interfaces, and data integration dependencies. • Analyze potential issues and challenges associated with SAP CRM and technical upgrades. • Support upgrade planning, test strategy, test planning, and business readiness activities. • Collaborate with SAP functional, technical, integration, reporting, and testing teams. • Document findings, recommendations, dependencies, risks, and required remediation activities. • Support stakeholder discussions and ensure business requirements and functional impacts are accurately captured. Required Skills & Experience • 8+ years of SAP CRM functional experience. • Strong hands-on knowledge of SAP CRM, preferably SAP CRM Grantor functionality. • Experience with business process analysis, functional documentation, and solution/design reviews. • Experience supporting SAP upgrades, modernization, migration, or technical transformation projects. • Strong understanding of SAP interfaces, integrations, customizations, and data dependencies. • Experience with test planning, UAT, and upgrade readiness activities. Desired Skills & Domain Experience • Federal/Government project experience preferred. • Direct experience with Grantor Management / Grants Management environments. • Experience with SAP ECC and/or SAP S/4HANA. • Experience supporting large-scale SAP technical upgrades. • Familiarity with SAP reporting, BOBJ/WebI, and downstream system dependencies. • SAP CRM or related SAP certification is a plus.