Senior Mobile Inspector - Mansfield, Ohio

Site Location: Mansfield, Ohio (Cleveland Area)

A Mobile Inspector II functions as a member of the Manheim mobile inspections team for a designated region with the primary responsibility of conducting vehicle condition inspections on a client's lot. Their core skill is to provide accurate and complete documentation of overall vehicle condition within the parameters of a Manheim inspection. This position will build trust with Clients, engage to help them see the value in the Manheim Marketplace, and to request more inventory to be inspected by providing quality and timely inspections.

As a Mobile Inspector II, it is expected to perform tasks with minimal guidance and supervision, while demonstrating growing independence and problem-solving skills.

You might be asking "what's in it for me?" Great question. Here's a taste of the benefits we offer:

• Competitive pay with opportunities
• Career growth through Cox Auto University training, opportunity for GED reimbursement, free ASE training/certification and more!
• Once you're on board, earn referral bonuses. Amount varies based on job type. You'll earn at least $1K for each new eligible technician referral you provide.
• 30+ days of paid vacation and company holidays per year (from day 1) for full-time employees because we know you need time to recharge. Up to 44 paid days off with more time on the job.
• Great healthcare benefits from day 1. Multiple options are available for individuals and families. One employee only plan could be FREE, if you participate in our health screening program.
• At Cox, we believe in being transparent - please click on this link (Cox Benefits Overview) to learn more about our awesome healthcare benefits.
• 10 days of free child or senior care through your complimentary Care.com membership.
• Generous 401(k) retirement plans with up to 8% company match.
• Great coworkers who love being part of a team.
• Employee discounts on hundreds of items, from cars to computers to continuing education.

What You'll Do:

• Conduct a thorough vehicle inspection.
• Locate, start, move, inspect, and return vehicles on dealer/clients' lot safely.
• Verify vehicle identification and enter accurate vehicle information into the inspection system to correct VIN, mileage, and sub series.
• Inspect vehicle equipment and options, documenting results including damage, missing or inoperable items.
• Inspect and record vehicle exterior condition, including but not limited to tires, frame, glass, panels, and mechanical components.
• Inspect and record the vehicle interior condition, including but not limited to seats, dashboard, and options.
• Perform basic mechanical checks on vehicles including powertrain, drivetrain, and electrical components.
• Prepare and provide daily activity reports for management.
• Be able to pivot and adapt to changes in daily appointments to ensure efficiency and effectiveness of each dealer visit
• Develop strong knowledge of clients in territory and work together with partners to keep them active with Manheim mobile inspections through regular, pro-active on lot engagement
• Receive data and insight from partners and leverage to maximize volume of units inspected on dealer lots.
• Represent Cox Automotive as a brand ambassador and provide premier client experience by interfacing regularly core clients and ensuring satisfaction.
• Functions as a solid team player and works closely with the Wholesale Specialist team, peers, other Manheim workgroups and auctions.
• Utilize SalesForce.com for reporting, lead input and customer performance reviews.
• Understanding NAAA Frame/Structure Damage Policy.
• Will work in a continuous improvement/Lean environment and encouraged to drive a lean culture.
• Maintain production expectations set by the leader.
• Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Actively participate in support of all safety activities aligned with Safety Excellence.
• Perform dealership inventory audits and verify vehicle documentation for finance companies.
• Conduct detailed vehicle damage assessments and generated accurate repair estimates.
• Collaborate with insurance companies and repair shops to ensure timely processing of claims and supplements.
• Inspect vehicle condition for auction readiness and assist in pricing strategy.
• Manage field operations and lease-end inspections with attention to detail and compliance.
• Other duties as assigned.

Required Experience & Specialized Knowledge and skills

Minimum Qualification:

• High School Diploma/GED required and 3 years of any automotive related experience.
• Safe drivers needed; valid driver's license required.
• Travel 100% - Reliable transportation required. Reimbursement program dependent on number of miles driven.
• Good communication and interpersonal skills required.
• Must be detail orientated.
• Motivated to work independently with remote supervision.
• Ability to multitask, follow directions and take instruction is required.
• Ability to lift and hold at least 30 lbs. at waist level for an extended period of time.
• Regularly required to stand, walk, talk, and hear.
• Frequently required to crouch, bend, and kneel to look at side or underneath car. Strength to lift hood or trunk. Bend while performing audits. Reach inside or underneath vehicle.
• Near vision abilities required to find dings and scratches, paint work, hail damage, frame/unibody, other exterior damage and Interior damage. Able to identify exterior or interior colors.
• Ability to deal with different lighting (i.e. exterior and interior lighting, natural and artificial light)
• Requires physical ability and mental acuity to execute the duties of the position successfully within required timeframes to meet business requirements.

Floor Plan Audit Skills

• Ability to read and interpret financial documents
• Basic understanding of accounting practices
• Preferred job experience in Banking / Auto Finance, Accounting, Inventory Management, and/or Dealership Operations
• Detail oriented with ability to accurately enter data and information
• Strong communication skills (written and verbal)
• Strong time management skills
• Proven experience with handling conflict resolution
• High level of personal integrity and ethical judgement
• Strong organizational skills and proficient with technology platforms / applications

Preferred:

• Experience in navigating handheld and other documentation devices preferred.
• Body, paint, and mechanical repair knowledge helpful.
• Familiarity with unibody and full-frame helpful.

SMCOX

USD 16.88 - 25.34 per hour

Compensation:

Hourly pay rate is in the range of $16.88 - $25.34/hour. The hourly rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience. In addition to the hourly range identified herein, this role is also eligible for an annual incentive/commission target of $6,000.00.

Benefits:

Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.

EOE, including disability/vets