Hotel Night Auditor

Our property is growing rapidly and we are looking for a night auditor who loves working with people, possesses a strong commitment to customer satisfaction, and has bookkeeping experience! We provide the tools and training to bolster your hospitality career goals. If you are seeking an overnight position with a team of true professionals, Responsibilities Compile and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required Complete additional bookkeeping, administrative, and accounting procedures as requested Ensure all guests feel they are having an exceptional experience at the property Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages Qualifications Outstanding communication skills and excellent customer service skills are required Experience in the hospitality industry or guest services is preferred, but not required Diploma or equivalent from high school is required; some college is desired Must be computer proficient; experience with accounting or reservation software is a bonus Overnight shift; requires flexible hours Compensation: $15 - $16.00 hourly #J-18808-Ljbffr Hyatt Place Sharonville Convention Center